Unified Communications Infrastructure

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Resolved! Cisco Unity 7.0

When going into Unity, I'm trying to find the call tree for when someone calls our main number. (for example "hit 1 for secretary" "hit 2 for administrator"). I know I've done it in the past, but for some reason I cannot find it for the life of me. I...

JPeppel by Beginner
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Resolved! Can Cisco Jabber be used as a relacement for Cisco IP Communicator

I have users in a call center environment that currently use CIPC softphones for their functionality.  Looking at the future and I see that CIPC is no longer supported after 2021, will Jabber be the replacement product. Can the current version of Jab...

Instant Messaging Compliance for the IM and Presence Service System version:

I have enabled Compliance on IM and Presence Service System version: to a SQL database but only the [JM] table is getting populated with information? What do I need to do to get screen shares and file shares to be populated into the d...