Unified Communications Infrastructure

I have off-box exchange server installed in voice domain which totally independent to the corporate and want to setup iMAP. Unity 4.0.5 voice message only.How the iMAP end user able to change their own password in the outlook client?Thanks in advance...

I have 2 Emergency Responders (both 1.2.(3a)sr2a)that have the same database info.Customer started to receive alerts that an Ext.generated a E911 call.This is confirmed in an "Emergency Call Alert" entry but not in "Call history" entry.CDR of Call Ma...

On unity 4.2when an external caller dials in I need to give them the option to route back out to a number of external numbers to go to different engrs mobiles depending on who they want to speak to.tried to set this up on the caller input page as "pr...

Is there a document that describes what to monitor on CCM, Unity and IPCC on a day-to-day basis? I am looking for something to hand over to customers IT staff.Thanks

Unity 4.2.1I want to address a voice message to a private list I created. Looks like I can only do this via the web interface, Unity Inbox. Can this be true? I hope I am missing something. What about MAC users who can not access the Inbox and nee...

We are not getting an MWI for one Subscriber. I can't find any error messages in Unity and in Unity it shows the MWI as being on. I resynced the MWIs and it still didn't come on. I deleted the VM box, deleted the user, did a purge of the mailbox f...

Which version of viemail is compatible with vista, I am getting the following error when starting outlook 2003 after installing viewmail 4.2,Also if i try to register tfxext32.dll,the following error is displayed (attached screenshot)Regards,Avinash

Hi,I just installed a Cisco Unity 4.04 integrated with a CCM 4.02. It works but I have some problems:1) How can I configure the message button on the phones to dial the voice mail number?2) on the phone line I activated to forward the calls in busy a...

The Unity server running 4.0 seems to not start Unity services after it reboots. Is it waiting on dependancies, for example, exchange, to be running before it will start, and if Exchange hasnt started in time, then Unity doesnt start? The Scenario is...

Unity 4.0.5 - Is there any way to track the activity of a subscriber while they are logged into thier mailBox? I am looking to track Message Reply and Forward actions. The Subscriber Message Activity Report does not do this.Thanks!

is there a way to have vm delete after a predefined period of time, for instance 14 days?customer wants to give user warning message once vm has been in user mailbox for the defined amount of time. this is a unity 4.2, voice-mail only.thanksRob

My Callmanager have a private IP that is Natted to a Public IP but my IP communicator at remote site can't work with it. Although the Callmanager IP appears under IP Communicator TFTP device configuration. What can prevent the IP phone at remote site...

I have a Unity 4.2.1 failover implementatoin that's partnered with an Exchange 2003 server. I have imported PDL's into Unity. Within UnitySA, one of the distribution lists only shows one user, even though I can view the list within Active Directory...

Hi, recently I changed the Domino Partner Server (Running again the Message Store Configuration Wizard).Everything went fine, Unity Services started as usual, no strange events on Event Viewer, but whenever I want to import a Domino User (that exists...

Unity 4.05 offbox exchange 2000 - I have a user how keeps reporting that intermittently when he does a Reply to a message the Reply sent ends up back in his mailbox and the intended recipient never receives the message. Any advice on what the problem...