Environment: MCS-7835I-3.0-ECS1 with one D/120JCT-LS voice card (PCI rev2) installed on Unified Messaging system of Unity 4.0(4)Question: will install another D/120JCT-LS voice card (PCI rev2) in MCS-7835I-3.0-ECS1, the concern is: are these two voic...
I am performing a Unity re-installation because the existing server's c:\ driveis running low in disk space. The Unity software version 4.0(4).The DiRT backup and restore procedure highlighted to use the same version ofDiRT backup and DiRT restore ut...
Event logs indicate that messages have been in the MTA folder for more than 30 days. I have found one message which was in the UnityMTA folder (not the failed folder) but also about 50 text files with no corresponding wave file - is this something to...
Hello,I recently took over a Unity 4.04 SR1 system. I'm not overly familiar with Unity, but I have had a question from a user:When someone hits 0, they go to the Interview Handler. They do their thing and leave a message. Where does this message g...
Incoming calls from PSTN get to AA on Unity. Then the caller dials an extension number, if the extension's CFA is set to VM. The call gets fast busy. Occasionally, the call can get to the subscriber's personal greeting. When I set the forwarding mode...
I am trying to implement a feature where user extensions are XXXX, and they can transfer a call directly into a voicemailbox by transferring to #XXXX. I have call manager set up, the calls get into Unity, but are only going to the opening greeting...
Please help, Im working at a site that has a new Exchange 2003 server under a new domain name (enterprise.abc) which they are trying to integrate with their current Unity server which is under the domain americas.abc (exchange 2000). Do the Unity acc...
When running the UTIM I get the following error: Unable to stop service "Remote Access Connection Manager". Error 0x800705b4. This operation returned becasue the timeout period expired. [QueryServiceStatus}Any ideas? It will let me finish the wizar...
When i am creating a call handler and i try to paste the .wav file from the desktop into the call handler I am getting the following error: "Unable to paste the audio". Any suggestions
So we all know that Unity is a"flat" design when it comes to subscribers and their extensions. If we were dealing with one site and non overlapping DID's, everyone could have their mailbox setup with First,Last Name and their 4 digit extension.When...
What are some of the caveats of integrating Unity 4.0(3) with and NEC IPX 2400? I have done definity TDM integrations but never an NEC 2400. I also have the integration guide and it seems pretty straight forward. Has anybody done this before?Dan
When launching the Integration Monitor I get the following error:Microsoft Visual C++ Runtime LibraryRuntime Error!Program: D:\commserver\integrationmonitor.exeAbnormal Program TerminiationThe File Version is 4.0.3.151Also see the error I'm having wi...
I have some subscribers on a lone Unity server and need to move them to our new cluster on 4.2. Seperate AD sites, probably no matching aliass.... I know I can probably go the backroad with Exchange and export the Remote Unity mailboxes to PST and re...
