Unified Communications Infrastructure

Is there a report or way to show when a subscriber enabled/disabled the alternate greeting? Getting reports of it changing on it's own every few days and subscriber reports do not show any activity of this so wondering if there is anything to trouble...

I have a call handler that calls out to an external long distance number if the caller presses 1. However when that called number answers it goes into another call menu (this is a seperate company not in our unity system). The user would like to ha...

Hello. Running Unity 4.0(5). Have a call handler that allows for entering a subscriber's extension or press 4 to go to a directory handler that allows for the name to be spelled. When a caller enters the extension OR goes to the directory handler ...

Folks, I recently created a new call handler based on opening greeting call handler and kept everything the same, however users not able to dial extension at anytime which they were able to using the opening greeting call handler.would someone...

Setup:Unity 4.0(4)sr1 VMO with off-box ExchangeExternal Global Catalog Server for ADIssue:When any user attempts to log in to PCA via "https://<ip address>/ciscopca" an error is returned in the PCA login box that says, "Could not get user information...

I've set up a small environment running CM3.3(2), CME 3.1, and Unity 4.0(4) VM.I've configured CM successfully, then added the CME system as a second cluster into the Utim...I have the system working, however if I leave a message for someone on the C...

Hello,I am trying to run DBWalker version 3.0.90 on a Unity 3.1(1) server, and every time I get an error about the event log file being full. The exact error is "Run-time error '-2147023394 (800705de)': Error reporting event - The event log file is ...

Desire in Unity 4.0(5); Opening Greeting>Weekdays> Message A Opening Greeting>Weeknights> Message B Opening Greeting>Weekends> Message CI'm not sure if need to set these up under System > Schedules, and how to get 3 different messages. I'm familiar ...

We have several customers that we have implemented a terminal services/citrix thin client environment. Now they are wanting to purchase IPT and Unified Messaging. I know there is no way for them to have a mic on thier PC and record a voice mail throu...

In Unity 4.x under Subscriber Templates you could configure which distribution lists a user would get added to if they used that template.This was very hand to have to ensure that when a user was added, they got added to the correct "site distributio...

I'm looking to build a Unity Unified Messaging environment with an Exchange 2003 message store. We're planning on the prompts and message storage format to be G.729. Two questions related to access to messages using the OWA client:1) It appears I hav...

Hi,I will be setting up 2 Unity servers, one will be for Exchange and the other for Notes. They will both be version 4.1. There will be only 1 Call Manager server. My question is, how do these systems work together? How do you handle the phone d...