Unified Communications Infrastructure

According to the License Info Viewer on our Unity server, we are licensed for two languages. How do we install the second language? Configuring users to use that language shouldn't be an issue. I think it's done using a specific template built to ...

Hi ,Is there a document that would explain integrating two mesaaging systems i.e Unity UM and Unity connection with one CM cluster.The reason is users in one region have Exchange and Unity UM and at anothe location users are on send mail server.Any d...

Hi All,If we use Unity connection and purchase IMAP licenses.A CCO doc says -->\IMAP client access for basic access to voice messages within your existing e-mail client\Also \Message Access from the Desktop (optional)• IMAP-based e-mail client to acc...

When a user is logged onto the phone and presses the messages key can the password be disabled but when accessing the voicemail externally can the password be enabled?

My customer's UNITY server went sour this morning without cause. VM was not accessible and they could not use status monitor. They reset IIS and it got hung. I noticed this error before the said incident took place. Could you help me interpret this? ...

Unity 403 status monitor, port 3 and port 4 state like this:state: Taking callDetails: sunscriber sign-inI could not reset the ports from Unity status monitor, how to fix it?Thanks,

unity 403 server, Exchange 2000, UM.when left message to the subscriber, MWI light not turning on, and people get nothing in the Exchabge mailbox. found the message are still stay at UMR path C:\Commserver\UnityMTA folder.what is the problem?Thanks,

How can I reuse an existing mailb0x in unity/exchange? Ideally I would like to delete all the VM in the box and then just assign a new passwd to the VM box.ThanksTinoTino

Unity 4.1 ES11 Unified with Exchange 2003 SP1 offbox.I have a situation where if you were to log into your Unity mailbox and choose the option "send a message" to send a message to another internal person, the recipient would see in Outlook, "Message...

Hello -We are running Unity 4.0(4)SR1 with CallManager 4.0(2a)sr1a. We have a customer using Avaya G3, version 6, integrated with Octel. They have run out of Octel licenses. We are interested in pursuing a PIMG integration in March-April 2005 time...

Hi everyone,We have two Sites:Site1: UM 4.0(4)/ Exchange2003/AD/ Callmanager Cluster (DN: XXX)Site2: Exchange2003/AD/ Callmanager Cluster (DN:XXXX)Some few User from Site2 will have access to ONE VM . This VM is from one DN. So the VM for this Direct...

Using Cisco Unity Connection 1.1.1.How can I set up a callhandler (or similar) to forward calls directly to voicemail from Auto Attendant? Example: User presses 3 within Auto Attendant Main menu, then goes to second prompt, where they input extensio...