Unified Communications Infrastructure

We are currently running Unity 3.1(5). We've built a brand new Unity 4.1 server based on a brand new Active directory domain and Exchange 2000 organization. Is there a link that shows the steps on how to migrate user from the old Unity to the new o...

Is it ok to install Microsoft MOM 2005 agents on Unity? I want to be able to proactively monitor the server's health. Especially the Exchange portion.

Is there a way to exclude a user from the Unity Express dial by name directory?

Current unity server is on system and not fully working. Built a new unity server, and am trying to add users to it, but the exchange users are still homed to the first unity server. Since the first unity server is inaccessible, this must be an AD fi...

Under Setup options for a subscriber after login, in transfer settings We have a customer that wishes to get rid of the 'to transfer callers to an extension...' Can we change this to a blank, or rerecord a new msg, if so how can we and where is the ...

have option for * which directs to 'sign-in'. when subscriber enters credentials, system first prompts to leave msg for extension associated to internet subscriber. Expected behavior would be that when you pressed * for 'sign-in' that once credenti...

I have a unity 4.04 installation with Exchange Off Box and Cisco Call Manager 4.0. We are licensed for Text to Speech but in the Class of Service, Licensed Features, I have unchecked Text-To-Speech for e-mails for the Default Subscriber.The subscrib...

Currently when I want to forward a message my first option is to spell the name of the user to whom I want to forward. Only if I press ## will it give me the ability to forward the message by extension.Is there anyway of reversing this option? So by ...

When a user transfers a call directly to anothers VM via the trasfer option the transferee's message begins playing before they can finish the trasfer and the original caller begins hearing the VM greeting part way through. Can the time to start the...

If I delegate my inbox to another user (with Editor access for example) then they can obviously open my Inbox and will see my voicemail messages appear in Outlook. If they then open the message and click play, their phone rings with a call from Unity...

I am running unity 4.0 (4.0) and I can not seem to find the admin guide for it on the web. Does anyone have a link to it?

Greetings,Can anyone verify whether or not 4.0(3) will support PIMG integration for an Avaya G3?Thanks,CT

In the Cisco Unity Design Guide 4.0(3), we can read at page 60 (A single Unity server can service max 10 message stores) and at page 61 (Max is 10 servers if the servers use the max number of mailstores).What is really the max of Mailbox Stores recom...

I have recorded a wav file that I need to copy to literally 100s of call handlers as a corporate standard greeting. Instead of going through the stream file directory and renaming all the existing wav files is it safe to edit the unitydb callhandler...