Unified Communications Infrastructure

Unity 3.1.5, Outlook XPUser A forwards a voicemail via outlook to user B. User A Sent Items folder displays the voicemail that he forwarded, but the actuall VM (WAV file) is not attached to the voice mail. Has anyone seen this and is there a way to ...

I have a Unity 3.1.5 server running on a ICS 7750. I have purchased a new MCS 7825 to run this on while migrating it to 4.0.5. We have purchased the correct upgrade kit as far as we can tell :). I need to know a few questions.I want to build this new...

Can someone tell me which wav file(s) under C:\CommServer\Localize\Prompts\{lang}\{codec}\ contain the message “I did not recognize that as a valid entry.”?

Is there a document that outlines a process that stops users dialing the VM ports directly.We have tried setting putting VM ports in seperate partitiion that only pilot can dial.But this doesnt/didnt work.A number issues were present.Put them back a...

I will be removing a Unity Failover Server. The server is being re-purposed. From the documentation it looks like all I need to do on the Primary Unity Server is stop the SQL replication. Is this correct?

well I am trying a DIRT backup on a Unity 3.5.1 server. Here is the log I am getting. I think it has to do with permisions on the mailbox's but I am not sure. I have followed the instructions from the DIRT program but I am still not able to look at o...

Scenario:-Cisco Unity 4.0(4)-Separate server housing the Exchange mailstores-Outlook 2003 with latest Viewmail installed-Unity and workstations/users in same domain-Users are local administrators of PCsThe Media Master runs perfectly when listening a...

In Unity version 2, there was a Call Handler Export Utility which we used monthly to generate a list of existing Call Handlers in our old Unity system. It was the only way we knew of to generate that list since there isn't a Report in the SA that doe...

Deleted Items folder is not automatically clearing out after 7 days (set in MS Exchange) on certain subscribers. Mailbox is filling up because of this problem.

I upgraded our failover UM system from 3.1.6 to 4.0.5. Only one problem -- the ciscopca web page returns a "the page cannot be found" HTTP 404 error. It is set to use SSL. The SA and SM links work fine. I have went through everything in the Troublesh...

We are on 4.04sr1 with exchange 2k message store off box. I see a check box where you can either show or not show unity users in exchange address book. Im seeing people in the address book in exchange that I do not have checked in unity. How do I ...

Hi,I recently installed our Unity 4.0(4) server, but after completing the installation found that I cannot access the SA webpage with the UnityAdmin account. I receive the error message "Your Windows Domain Account [DTE2005\UnityAdmin] is not associa...

Hi there,we have this scenario: user, leaving the office, forwards all calls to his mobile phone. But in case he does not answrers the call on the mobile, we want the voice mail to be dropped in Unity mailbox (so the user can reach it via e-mail). We...