Unified Communications Infrastructure

Recently had someone with a Unity server that had a hardware failure, and they replaced it with a server on the shelf. They restored Unity on it, and it worked fine before the new license file came for the MAC address from licensing group.Was curious...

Hi, I have a customer that has a location in New York running 2.x Unity, they would like to consolidate their Exchange servers to San Francisco and are currently running on a 256k frame relay circuit. Can they do this? They are in the process of up...

We have a new Unity 4.0(5) installation. I wan able to run Unity DiRT backup successfully as unityadmin login. But when I tried to test restore, I got message says"The local installation is not clean, some users or objects have been added. The restor...

What's the recommended best practice for backup up Unity? I am running DIRT daily. Can I load an Exchange Agent to grab the mailboxes and give me the option to restore and individual message? Is Computer Associates Brightstor support?

Unity 4.0(5), voice mail only. During the installation I configured 72 ports on the primary server and 2 on the secondary server. I believe this corresponded with the licensing. A failover occurred this past weekend and only two ports were availab...

Hello to Seattle and whereever the others are. My UM users complain about notification e-mails. Whene they send out a regular e-mail they request this "notification" or "confirmation" message. They receive this message as the target party reads the m...

Is there any way for me to be able to create some type of report/csv file to show who has a specific COS. I have a COS that has VMI available to users and need to know who is in the COS and be able to distribute that list via a file or report of some...

I have attempted to setup Call Transfer for a subscriber to go to an external number but it goes straight to the message greeting and not to the number. The external line prefix has been entered. Is there anything I have overlooked? It does not make ...

I'm looking for any input on what is required to connect a Unity vmail only and a unified mail together. Also, is there a special license I need and is it possiable to be able to send and recieve messages between the 2 systems.Any inpuplease or any i...

We have installed viewmail for unity 404. Customer were using third party voice mail called Callxpress. They said before they had the capability to edit the subject of the voicemail. they are wondering whether Viewmail has this feature. thanks

HiCan I set the phone password to be phone ext plus 11 on Sub template?Thx

Hi, Unity has detected the Exchage server as offline even if the Exchange server appears to be online. I've successfully verify the connectivity between the Unity and Exchange server with PING,NSLOOKUP and TRACERT test. However, voice message doesn...

Since upgrading to CCM 4.0, my 7912s MWI only comes on when there is one voicemail waiting. If someone calls and leaves a 2nd voicemail behind that, the lamp goes off and stays off until you hit the Message Softkey. The voicemails are still there, yo...

We have a Cisco 2811 Router with CME and are going to install an Unity Express module in it.Will Unity IP Fax Wizard work with that?Ruben