Unified Communications Infrastructure

I am getting the message "That E-mail cannot be played at this time" when I try to listen to my emails over the phone. When I look online for information all I found was "The licensed TTS resources are all in use by other subscribers."We've tried th...

HiI am installing 3.1.5 Unity at a customer site for hardware and software migration (using DIRT) from 3.1.5 to 4.0.5, on building the new server and installing 3.1.5 Disc1 on the new server I get a request for Disk2, I've been told to use 3.1....

I have a Unity 4.04 SR1. It has over 20 call handlers on it, but one call handler involved seems to periodically send an outside caller to a different subscriber. The Call Handler has the keys locked (under Caller Input) in to transfer the call to ...

Here is our scenarioCustomer has Unity 4.0.2, VMO with Exchange 2K.Unity server is the AD and Domain Controller and Exchange 2K is off box and join this domain as member server.Now customer bought a new server for Unity failover.When I read the cisco...

I saw an error 1026 in the unity application log - the links said issue could be fixed with ES69. When I tried to open the link to the readme file, the net/gateways timed out. Where do I find this? Thanks,

We have two unity servers, 4.0(5), each in their own domain, one is VMO with Exchange 2000 on-box, and the other is UM with exchange 2003 off-box. Both unity servers are integrated into the same callmanager cluster. We were looking for an easy way to...

Hello -Attempting to run Unity reports from SA. Report gets queued; runs successfully; and is then sent to requestor's email. When the user clicks on the hyperlink, the following error is appearing, "Microsoft Office Outlook, cannot find file "\\se...

My client is running Unity UM 4.0(4) integrated with Exchange 2003. Many of the users have Blackberry devices. When they receive a new voicemail in their Inbox it is also sent to the Blackberry device. When the user takes the device out of the hol...

We are upgrading our email servers from 2000 to 2003. We are currently running Unity 4.0(4) on a non Exchange server. Are there any potential problems I may face?

I'm looking for any documentation which describes how to install and configure the intel dialogic card and software on an existing Unity server.

We Have a global deal that has some asia sites integrated in with Australia NZ and some european sites.There will be centralised Unity in UK and Australia.What im wondering is how many languages can I load on Unity ? for example I would like Chinese ...

Just installed Unity 4.0.4 and applied SR1. Seems that wether I use the bulk import or simply importing one user at a time, I cannot locate some users in AD. I ignores the users as if the users have been in Unity before, but when I run the BulkSubs...