Unified Communications Infrastructure

The users are unable to authenticate to the server with the Media Master control and playback messages over the phone. speakers work fine but the additional popup for user/ domain/ password comes up but wont take the password for domain users. Any ...

I am unable to see all of the subscribers in the Exchange server/AD to import as Unity Subscribers. The system was on 3.1.4 and is upgraded to 4.0.5. I can see some AD Accounts but not most of them.

When ever I open a unity administration window, which has recorded voice frame, that frame alone takes about 30 to 60sec to load. All other frames load instantaneously. I tried to play around with browser settings but it didn't help. Did anybody else...

Hi,Is it possible to disable reply to a VM from another subscriber on the server?Lets say phone 1111 calls phone 2222 and leaves VM.User 2222 logs in and listens to VM and replies, but gets denied because 1111 user can't accept messages.Have client u...

I am using unity 4.0(4)SR1. and integrated with CCM 3.3(3). I installed a Cisco Security Agent in unity box and rebooted the server. Since than when i try to connect the unity, the pilot number is rining and ringing their is no answer. I thought ...

Hi all,I am about to embark on testing the above configuration and have some questions...Will the VPIM subscribers be entered into the AD in the same manner as Bridge subscribers? If so, is there a way to specify a new container for them to be create...

Hi 3rd party vm server and unity server connects to same CCM cluster and connects to same Exchange domain/AD In this case on the delivery and primary location we'll ocnfigure the same smtp domain. My question is: how the exchange know which voice con...

Customer has one unity and one third party voicemail server with one ccm cluster and one AD/one exchange for different users. They want to dial by name via the directory handler from unity for all the users including the ones in the third party serve...

I got a few requests for RSS (Rich Site Summary) support on the site so I went ahead and added it. The home page (http://www.CiscoUnityTools.com) now advertises RSS support so if you're using an RSS aware browser such as Firefox you'll now see the l...

OK, I admit this one should be easy, but I can't find an answer in the documentation.How can I reach phones from the Directory if they don't have a Subscriber mailbox? For example, I have several users that are not allowed Voicemail, and also some ot...

We are unable to add unity subscribers because the “Add Subscribers” dialog’s Exchange Information pull downs are empty (see attachment screen shot). In addition none of the buttons on the dialog accomplish anything (i.e. clicking the cancel button d...

All,I have installed unity 4.0(4) on Exchange 2000.I have one user created (automatically) who is the administrator with extension 99999.When I try to add a new user, I click on the ADD bouton but get the following error:Erreur d´extraction de la lis...

Folk, I mistakably choose administrator account for admin prvililages when installing unity. Now when i try to login as unityadmin I can not view the saweb page and get an error that the user unityadmin is not associated with the subscribers.Is ...

Does anyone have a link to show how I can use Unity VM to send an e-mail containing a wave file to a user? Any links would be apprciated.