I have a problem with Unity 3.1.5. Running CCM 3.2 and exchange 5.5.Basically the problem is this:Person leaves a voicemail for an extension at 10:00am. The owner of that extension checks their voicemail at 10:30am and Unity reports that there are ...
I am using a D/41JCT-LS card and the Dialogic software recognizes the card. Why is the circuit-switched option greyed out and unavialable in the UTIM when I try to set up the new integration? This is a new installation. The server is a Dell 1400SC...
I have a customer who went to add more TTS licenses (they have 8 and tried to add 5 more) and entered an incorrect digit on the MAC address. Now, the installation doesn't finish. It gives some error message like 'the license can not be used for thi...
Is there any way to forward a phone other than from the phone itself or the Cisco Call Manager user page?
I have a user who's email account is associated to a Global Group, not a single user. She has 2 logins that are location based, she uses LoginA at one office, and LoginB at another. Both accounts are members of GroupA, which is then associated to h...
had a question on Unity (4.0(3)) schedule. When you define a certain day as a holiday in Unity it over rides the schedule for the entire day. How can you define half a day as a holiday in Unity? As an example Dec 24th (Christmas Eve) the customer is...
Octel Nodes are working correctly, Directory is populated. However, the Unity Node's directory is not showing up. I have...1. Configured Unity side of Bridge w/ Serial. Serial matches Unity Node setup on Bridge2. Hostnames are correct3. Voice Conn...
If I upgrade a unity 3.15(fully licensed) to unity 403 demo version, will I still be able to use dirt to back up the SQL? I want to migrate unity 3.15 to a new hardware with 403. Obviously I have to upgrade it to the same server first then I can back...
Unified message with unity 3.13, exchange 55 and NT 4. Exchange 55 is off box storage for the voicemail.When we tried to import a user from exchange to unity, we couldn't see nobody. I think there is some permssion issue. The IT group may have remove...
Anyone ever experience an issue when the MTA service won't start? This is a clean Parent Child Active Directory domain, with the 1st Ex2k server in forest in the child domain. The MTA will not start ... even prior to Ex2k SP3. I currently have a case...
Unity 403 (no SP1) Exchange 2000 SP3. My customer has several Unity 403 servers across Europe, with a large number of Exchange servers. In the past, the partner servers have changed. This was normally just a matter of a registry change and all was...
I'm currently running Unified Messaging with 16 ports. I have MSDE installed and was wondering if it was possible to upgrade the MSDE to SQL2000. I'm installing a failover and want to upgrade the MSDE weeks before the failover is to be installed.
This has probably been answered somewhere but I seem to see varying responses that have me confused.My current configuration is CCM 3.3 SR4, Unity 3.1(5) - running on SQL (planning ahead for a redundant server) & Exchange 2000 on WIN2k (off box).I am...
Regarding the voicemail port settings, what are recommended voice mail settings to achieve optimum results and prevent lockups ?We have 72 voice ports on the Unity box with more than 2000 users and all use PCA and TUI.Based on experience, when we ena...
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