Unified Communications Infrastructure

A few of my users are getting an error message when they access their VM messages via their IP phone. The message operator tells them that their mailbox is full and that they must delete some messages, when in fact this is not true on their Exchange...

I have a main site running unity 4.03 cm 3.3.3sr4a and 2 remotes sites with frame to atm which then come through a checkpoint firewall back to the main...there is a pri at the main and 1 at the remote...If a caller comes down the pri at the main site...

I've recently got involved with problems on a Unity 4.0(2) system with dual integration to Callmanager & Avaya Definity ver 11 analog DTMF integration1) message waiting delays: It seems that only one port has been configured for message waiting to th...

I am trying to integrate a second unity server (3.1.3) into an existing Call manager 3.1.3 configuration. The first unify server is all configued and working fine. This unity server is in it's own domain with exchange installed locally. I now have a ...

Hello,We are installing a new Unity server (VM ONLY) into a voicemail server only domain. Another partner installed the other 4 existing servers and we have noticed that the installation/directory service/message store service accounts are not imple...

Has anyone done a bulk move with this tool or is it just a one by one move

One of our customers have Unity 4.0.3 running with Exch 2003 ((live msg store) off box).The um server is installed as um.They are licensed only for vm.Some users (not all) receive their messages in their outlook.How can I prevent the users from recei...

I need some help understand the best way to configure the following. It would be easier if the transfer option was the same for subscribers and call handlers. Here is the scenario:Between the hours of 9 am EST through 6 pm EST (office hours) if an ...

We'll upgrade Unity 402 to 403, before doing that we want to verify the current backup file is valid. The Unity currently is running at Unity 4.02 with MSDE database and SP2. I want to install a MSDE server on a test server to test the backup file. W...

I have software Unity 4.0 (2) installed integrated with Microsoft Exchange. I need migrate to Lotus Notes... Can I use the same software CD Unity ?Do I need another License o another software Unity ?

I ordered the upgrade for Unity 3.1(5) several months ago and the Friday before I was planning to do the upgrade, my Unity server failed (drive problem). Needless to say the entire weekend was spent rebuilding my 3.1(5) installation and restoring my...

I am currently running Unity 3.1(5) Unified Messaging, Exchange 2000 (separate box) and Call-Manager 3.3.3 I have the software and the needed license file here to upgrade Unity to version 4 and I am concerned about the number of failed upgrades tha...

External messages to Unity all OK, External users can leave messages to users via directory handler and name lookup fine.However, if we press the messages button on the ip phone internally, press 2, then spell the name, you then hear that users recor...

I am trying to plan a Unity move that will keep all my subscriber data and messages intact.I currently have:- Unity 3.14- Unified messaging tied to DomainA (win2000)- Exchange 2000 as the backendI want to end up with- Unity 4.03- Unified messaging ti...

I installed UM 4.0(3) with Exchange 2003. I am seeing the following error in the event log.ID: 1032Source: CiscoUnity_DSGCMessage: Within the past 60 minutes, the AvDSGlobalCatalog service failed each attempt to complete a full directory synchronizat...