Unified Communications Infrastructure

Currently running Unity 4.0.3 UM with Exchange 2K off-store.The Exchange partner server is being upgraded from 2000 to 2003. Most user mailboxes are on this server.1. When do we need to change the Unity Partner Exchange from 2000 to 2003? We need to ...

Hello everyone,Here are my two questions. We have a Unity 3.1 server that was our first server installed in the network. It is an AD DC. We are going to upgrade this box to 4.0x and the first step I would like to acomplish is demote it to a member...

Hello,I've got a question.A customer used DiRT to backup his Unity data for a migration from EXCH5.5 to 2000, and during this step he removed the custom attributes 12 and 14 of the users in exchange 5.5.Now there is a problem with their EXCH 2000, I ...

I have a quick question regarding Unity VMI (3.1.x version) versus Cisco Unity Inbox (4.0.x). In the 3.1.5 version an email was sent that included the url to get to VMI. I am in the process of setting this up for a customer for Unity 4.03SR1 and I ...

we are running unity 4.0.3 with notes 6.0.1the domino server is running 6.0.3is there a work around to make unity work with domino running notes 6.0.3?i beleive unity and domino was working together at first then the notes team upgraded to 6.0.3 then...

Hi all,I configured the backdoor Number on Unity 4.0(3) with CCM 3.2(2c). So that the subscribers can dial this No. to check their voice messages.And the system forwarded call routings.I was wondering when or in which kind situations the default call...

We need to replace the hardware of a 3.1(5) Unity server, with minimal down time. So we want to install Unity 3.1(5) and do a DIRT restore on a new server while the existing server remains in production. I've seen in various messaged that you can re...

How do I configure Cisco Unity Greetings Administrator in Unity 4.03 for Exchange? I can't find this in the documentation.Thanks,Patrick

Environment:We have six Unity 4.0(3) SP1 UM with Unity Networking on Win 2K SP4 Servers to Exchange 2K SP3 with Win 2K AD. Problem: We have some Unity subscribers that cannot send a voicemail message to another networked Unity subscriber unless both ...

Hi all.Unity 3.1(5) VM with exchange 5.5, CCM 3.3(3) Sr3.The customer wants to change the MOH on Unity. How to change it? Can we just copy the wav file to \CommServer\Localize\Prompts\ENU\G711\AvPHGreet\ and rename the wav file as PHHoldMusic000.wav ...

hi, I tried to do the factory default setting, i am not successful. When i press # key it is ask for passwd. So how to break that password, Previously ATA was used at vonage. Pls help me. Very urgent. Pls send a email to "itvender@vsnl.net" sampath

I've got a customer who currently has Unity 4.03 VM only with exchange 2k on the same server. They have purchased 2 new hardware platforms so they can do failover. I have several questions:1- Since the new primary and failover unity servers will be i...

In a VM only deployment, the subcribers can delete their messages and they are stored in a deleted item folder. How can we disable this feature? We don't want them stored in a deleted item folder, when they select delete, we want them deleted forever...

DB Walker is reporting an error in the DTMFAccessID.It says that I have the same extension for two different call handlers.Going through SA and looking at the two handlers, there isn't any indication of the same number being stored. One of the handle...