Hi All,
I am facing an issue on Cisco Unified Attendant Console Advanced.
I am unable to hold/transfer/park the call through right click or press the button. It shows me " No more Service Queue available"
I already allocate the port for CTI Gatew...
Hi team! I'm working migrating a CUCM 8.6 to 12.5, well actually I'll do soon, but I have a question about licensing. The most of license migrated will be enhanced and Enhanced Plus users licenses, but I don't see nothing about licenses for Unity Con...
Good day Sir/Madam I need to change old voicemail of the Cisco IP Phones. Cisco IP Phones model currently used are the following: CP - 6941 and CP - 6911 Have the below systems running:Call Manager 9.1Unity Connection 9.1Cisco Unified Buss Edition At...
Hi,When I was going through field subject field notice, I found Fixed version for 10.5 IMP & P is 10.5(2)SU5 or later. In cisco download page, latest release available in 10.5 train is 10.5(2)SU4a, there is no version 10.5(2)SU5 as such for IM&P. Can...
We have a CUCM cluster of 6 servers and 3 of the 6 are currently on 2500 OVA (the original cluster Pub/Sub1/Sub2). I know we should have servers with mixed OVAs but we do. I am using the procedure to Restore the System:https://www.cisco.com/c/en/us/...
Looking at the Audit Trail in CPC, I'm seeing constant updates that indicate changes made to names: See example:May 1, 2019 09:08:39 -0400SystemEdit UserSuccess cchebinou Edited.May 1, 2019 09:08:39 -0400SystemEdit UserSuccess dmaloy Edited.May 1, 2...
Hello,Does anyone has experience with the cisco jabber softphone and Microsoft Windows Remote Desktop 2016 and HP Thin Clients? I can't find any information regarding this combination. Thx for helping.
Hello everyone, I have two CUCM (A and B, no clustering) and one voice gateway. The voice gateway acts as SRST Router for CUCM A. Can I use the same SRST Router to provide surviveability for phones registered in CUCM B? I know that I should configure...
Hi,We are going to deploy Auto Attendant with Unity Express. Could anyone tell me if we have to purchase IVR license or not?I myself think that we need only Unity Express port licenses to use for both voice mail and Auto Attendant. But it is just my ...
Hi I currently have a 3945 with ios Version 15.3(3)M5.I have an issue with SIP OPTIONS ping messages coming from endpoint.In one second cube receive > 5 SIP OPTIONS ping in one second (coming from the same IP) and only for first option packet cisco s...
We have mailboxes that have a large amount of messages and we just want to delete all messages but not the mailbox in the Cisco Unity Connection 10.5, what is the quickest way? I tried to use "Bulk User Delete" but I believe that this version of cuc ...
Hello, i'm planning to upgrade cucm from version 9.1 to version 12.0 on BE6000-M5 , it it direct upgrade or it is required any cop file , i try to search for document didnt find if any one have document or did it already please share the steps. Th...
I have got CUCM integrated to PLM server.Currently, PLM server displays error message of over subscription of Standard license by 2.How can I find out which user/device/feature is causing an over subscription ? Is there a report which can be pulled ?...
Hello, i'm planning to upgrade cucm from version 9.1 to version 12.0 on BE6000-M5 , it it direct upgrade or it is required any cop file , i try to search for document didn't find if any one have document or did it already please share the steps. T...
Hi Guys, I have CUCM 8.5 and UCCX 8.5 integration was working and Jtapi with CTI route point were registered but when I restarted the UCCX server I lost the connection then CTI route point is unknown and JTAPI is unknown! I tried to re-sync the JTAPI...
