I am trying to update a user's extension in UC. We import our users from Call Manager and that all works fine, but the extension field is grayed out in UC. What I have been doing is deleting the user in UC, and re-importing into UC as a new user. Tha...
Forum Posts
Dear all,I have issue in outgoing call for only one destination while all other calls are working finebelow the relevant logs INVITE sip:xxxx:5060 SIP/2.0Via: SIP/2.0/TCP xxxx5060;branch=z9hG4bK2c619f1b31c2a6From: xxxxxTo: xxxDate: Wed, 08 May 2019 1...
Cisco 7940 IP phone, not sure what system software we are running. We recently lost our IT person so we are trying to figure out things for ourselves. My desk phone rings 4 times then the generic greeting picks up. When I have the phone forwarded ...
Hi Team, customer is running CUCM 12.0 on ESXi 5.5 U2 currently and has plan to upgrade ESXi to 6.5 in Q1CY2020. Due to an urgent requirement of MPS recording that they need it coming june, they have to upgrade to CUCM 12.5. According to virtualizati...
Hello everyone, After the reboot of the CUCM servers I see the information that the last successful backup was completed three days ago. I am unable to view backup history on the disaster recovery system page (there is a loading loop and no informati...
Hello, We have a CUCM & CUC 11.5 and we recently integrated the system with Gmail. We successfully send voice mails to Gmail, however, some users are reporting a significant delay from the time the voice mail is received, until the email is actually ...
Hi All, Please help, what is default password for Cisco Prime Collaboration Assurance 11.5 or 12? Regards, Ovindo
Hello,I can log in into:- Cisco Prime License Manager - https://<cuc_ip>/elm-admin/- Disaster Recovery System - https://<cuc_ip>/drf/- Cisco Unified Operating System Administration - https://<cuc_ip>/cmplatform/But I cannot log into:- Cisco Unity Con...
Hello all,Does any one know if Cisco will release a new cop file for Time Zone Update 2019 as in Brazil we will not have DST anymore this year?
Does anyone have experience deploying CUE on 4000 series ISR using the KVM Service Container?We have a deployment coming up and wanted to know whether this was a viable option.Cisco doc says it's supported, looking for any gotchas and feedback on dep...
Dear Support, I have the following case a CUCM and an ISDN line mapped to the internal extensionsWhen I forward the number from my Cisco phone to my mobile when someone calls my DID and the call is forwarded the number showing is my DID instead I wan...
Unable to fetch CDR reports from CUCM serviceability > Error : 10021 Last latest records shows available until Jan 17. Verified Processed/preserved records from CLI output. Folders are available till Jan month, but latest CDR/CMR records folders are...
We are looking to capture stats for how many calls a Unity Connection system call handler takes as well as the number of times each Caller Input key in that call handler gets chosen, or how many times a call goes to voicemail user or takes a message,...
By surprise, an error has appeared in MediaSense web admin interface. Specifically, the message is: "Warning: This hardware configuration is not supported by MediaSense. Only a very limited number of resources will be available. This installation may...
Hi,Our CUCM is operating with an insufficient number of licenses and we only have 1 day left to add licenses. We've placed the the order but it's is taking longer than expected to process this order and will not get licenses within 1 day.I understand...
