Unified Communications Infrastructure

Recently we upgraded our Cisco Emergency Responder from 9.1 to 11.5.  The 9.1 is licensed but we don't know the PAK/licensing info which we need to get a new license for the 11.5 version.   We can still boot up the old CER 9.1 VM.  Is there a way to ...

There are a series of fields in the CUCM CMR record which are not documented in the Admin guide.  Can anyone tell me what these are?VerVoRxCodecCIDVoPktSizeMsVoPktLostVoPktDisVoOneWayDelayMs

Hello, How can I delete persistant chat room if I am administrator, but owner account of this chat room dismissed? For what purposes ctreates Group Chat System Administrators? Must this account have access to all chat rooms?

Hello every one i have issue in DTMF between the Cucm And Quescom GSM Gateway when  i use webex call me option  the call out from the quescom gateway and i resived it in Cell phone but the When i press 1 the webex didn't not responed i think it probl...

I have a situation with preservation mode, when on a conference call after 15min 8845 phone display preservation mode and disconnect the calls, the SRST Reference is disabled plus no issue with the MPLS circuits, any thoughts.

Hello team,   We have configured CISCO ATA 187 in office, it also registered in CUCM but no fax tone. So, please suggest me doing the TSHOOT this issue.   Thanks in Advance.   Regards Virendra P

Hi,    I'm having trouble configuring my uc520 to receive inbound calls via my sip provider, when i dial the number it just goes dead or says busy, any ideas??      Lee 

Hello,   Could you please help me with such configuration:I need to configure analog signalizing optic/sound device, which should ring loud simultaneously with my ip phone. I'm trying to connect it to the ATA 190 analog port but the device doesn't ri...

How to check the status of the Cisco Phone, if the phone is down using JTAPI.  Does anyone have a working code or examples?

Hi, When migrating the publisher and subscriber along with the firewall it sits behind.   Is there a basic check area we can make to ensure they are still commuicating as expected when it comes back up? (E.g. inside CUCM pub that says there is connec...

    Hi Everyone I  want to comfirm   Prerequisites for Cisco Directory ConnectorWe recommend that you install Cisco Directory Connector and Active Directory Domain Service/Active Directory Lightweight Directory Services (AD DS/AD LDS) on separate mac...

I have CM v10.5 and CUC 10.5 running in WMware Fussion 10.1 (latest update) all was working good except for CUC backup which I discussed on this site. Ultimately to repair I used a copy of CUC 10.0.1, authorized it, ran successfully then upgraded to ...