Unified Communications Infrastructure

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Hello Team   We are using a centralized  CUC & CUCM system for remote sites and migrating sites to this system.Now there are some requirements from the remote sites to do call transfer to their  users extension(4 digits) when a call come the main lin...

Hi Everyone, We are getting delay in getting connected  ( Silence when Call is transferred to External PSTN number via Unity connection )   Call Flow is CUCM IP phone >> calls internal support number >>  in CUCM we have a CTI/DN which is forwarded to...