Unified Communications Infrastructure

Hi,   We have a large group of users, we need to change their default voicemail password. I am trying to use the Bulk Administration Tool for this purpose. When trying to use the tool I receive this message at the top of the page " Reset of password ...

Hi All, There is issue in auto attendant configuration, If I call company main number that is 10 digit number then it is asking to perss "0" once hit 0 call redirecting to internal extension i.e 4 digit number but after one ring call is getting disco...

This morning I had an issue with my CUCM publisher (v10.5.2) with the following error:   SyslogSeverityMatchFound events generated:  SeverityMatch : Alert MatchedEvent : Mar  5 07:25:18 CUCMPUB01 local7 1 ccm: 3080: CUCMPUB01.domain.com: Mar 05 2018 ...

Dear Gents,   I’m trying to use PCD to migrate CUCM cluster from version 8.6 to 11.5, I did it with the same exact versions of all PCD, old CUCM and new CUCM and it worked just fine in one location, but when I’m trying to do the same in the current c...

I'm doing a CUCM POC. I have my CUCM setup with an H.323 trunk to my Avaya system where all external outbound calls exit.  All is working if my users with Cisco IP calls make outbound calls.  However, when they try to redial a call that they missed, ...

Hi,Like the new icons used in the BE6K Design Guide but cannot see them in the Cisco Visio Stencils downloads.Any clues?Rich

HI,  I have a CUCM -> Express C -> Express E ,  Business 2 business call is working fine, and from Jabber agent can make sip URI call to other business as follow   7XXX@domain.com -> CUCM -> SIP Route Pattern -> Express C  -> Express E   My problem i...

All,   After performing a Infra, User, Domain Sync (Missed LDAP - as it didn't show up)... Set up all the services, user roles, service areas.. So far all good as users all imported into the Domain but have no user role or Service Area assigned again...

Premise:     Agents in UCCX would like to monitor how many voicemails are in voicemailbox via finesse or 3rd party dashboard. Has anyone ever done this? I am trying to put together a logic for a solution and I am drawing blanks.   1) Such as would su...

Hi, Me again! So on PCP 12.3 it looks like theres been some improvements as I had PCP 11.6 installed at home and it was not populating some fields. So far everything looks good in the EM Line it creates and the User Device Profile (EM Access), but th...

Hi all, We have just upgraded UC systems from v7.3 to v10.5. Voice-mail users claim that: In the received column they want to see the entire time format: Month + Day + Hours of the voice messages (as it was in v.7.3), not just only Month or Day or Ho...

 I am using the below code to check the phone status(if phone is up or down). When phone is down sends an alarm. However this doesn't show when 8800 series phones are down. Is there any other method to check the Phone register/unregistered status? @O...

Dose any boby knows if exist a compatibility to mount a B6K (Virtual appliance) in a Hyperflex  HX240 Best regards