Unified Communications Infrastructure

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System Domain Name Changes on 11.5. Should we perform "Prepare Cluster for Rollback to pre 8.0" Feature?

We will be changing our server domain names on our CUCM 11.5 cluster (inc IM&P). The host and ip address will remain the same, just the FQDN will change. In the process documents for 10.x or >, there doesn't seem to be the need to perform the  "Prep...

Different CoS in an outbound call depending on the Telephone status

Hello Guys, We are experiencing the following issue. Using the same device/line, the behaviour when dialing an internation number is different depending on whether the handset is on/off-hook. If it's off-hook, the international call is routed but if...