Unified Communications Infrastructure

Cisco Expressway - Jabber issue

Hi All, We are having an issue with the login to Jabber externally - the issue is only isolated on the certain user. Signing in to Jabber mobile with error "You cannot login outside the corporate network". DNS and SRV record is ok as checked with SRV...

Resolved! Max Number of Notification Devices?

Hi. I'm supporting Unity Connection 8.5 and a manager wants to add about 130 technicians as Notification Devices for a mailbox. Fortunately, only two of these devices would be active at any given time. However, I'm wondering if there is a limit to th...

Resolved! Unity Connection personal greeting

I just setup a new cuc system and imported users via ldap with extension numbers in range +1654XXXXXXX. My pilot number is 16542351234 A user can push the message button and access their mailbox after signing in. However when i call any user with cf...

BE6000S with 2921 EOL Question

Hi I'm interested in the BE6000S however, looks like the 2921 that its integrated with EOL was announced last November: http://www.cisco.com/c/en/us/products/collateral/routers/2900-series-integrated-services-routers-isr/eos-eol-notice-c51-737831.h...

Upgrade CUCM

I have CUCM MCS 7816I5 ver 8.6 , and i need to upgrade it to ver 11.5 which tool i need ?

Application User Password issue on Version 11.5.1

Hi I was wondering if anyone else has seen the same issue. I am unable to log into the CCM admin page on the publisher with my credentials, as a full CCM administrator, returned with invalid user ID/Password. I then SSH to the publisher carry out a...

System Domain Name Changes on 11.5. Should we perform "Prepare Cluster for Rollback to pre 8.0" Feature?

We will be changing our server domain names on our CUCM 11.5 cluster (inc IM&P). The host and ip address will remain the same, just the FQDN will change. In the process documents for 10.x or >, there doesn't seem to be the need to perform the "Prep...

Cisco Prime and its monitoring and reporting limitations

Hi Everyone, We have currently been working with a Cisco Gold partner for over 6 months to try and implement Cisco Prime as a monitoring and reporting tool after our global upgrade to CUCM and backend Telepresence infrastructure. Suffice it to say ...

SSO with CUCM 10.5.2 and Jabber 11.5.1

Hi, I'm trying to disable SSO on Jabber to bypass ADFS. After setting the SSO_Enabled parameter to FALSE in the jabber-config.xml, restarting TFTP services, the error "Error while processing SAML Response" comes up. For CUCM page works perfect "Reco...

Call Volume for FAX Lines in CDR REPORTING

Does anyone know if there is a way to capture the Call Volume for FAX lines that are in Analog (VG204) Gateways and In 2921 Gateways via the CDR Reporting tool in CUCM 10.5? I need like a 30 day window for each Fax number at various locations and va...

Different CoS in an outbound call depending on the Telephone status

Hello Guys, We are experiencing the following issue. Using the same device/line, the behaviour when dialing an internation number is different depending on whether the handset is on/off-hook. If it's off-hook, the international call is routed but if...

Resolved! Integrate CCA with CME

Hello All, I have a CME router in GNS3 and I have the software CCA in my computer I want to integrate the CCA software ( Cisco-config-assistant ) into the CME Could you tell me how I can do that? Thanks a lot

CME version 9.1 Cisco 7942G registration issue

Hello, I configured a Cisco 2921 CME version 9.1 and testing to register a Cisco 7942G (SCCP42.8-5-3S load) phone on the internet to this CME. I see the phone sending a SYN packet to the CME, but CME does not respond with a SYN,ACK. Instead it is s...

Resolved! CUCM Instant Logout

Hi Team, My CUCM OS Version is 10.5.2 and I am facing a problem of instant logout from CUCM Web Page just after pressing different tabs. I checked the WebApp Timeout which is 30 Minutes . I checked the User roles etc however couldn't find the abnor...

Firmware Load Information Erroneous Reporting

I'm responsible for two CUCM Clusters both running System Version 10.5.2.12901-1 and both have identical Phone Firmware Loads. The problem I have identified is that Cluster 1 (with 15,971 Phones) shows ALL Phones show NO Devices Not Using Default Loa...

Unified Communications Infrastructure

Forum Posts

Cisco Expressway - Jabber issue

Resolved! Max Number of Notification Devices?

Resolved! Unity Connection personal greeting

BE6000S with 2921 EOL Question

Upgrade CUCM

Application User Password issue on Version 11.5.1

System Domain Name Changes on 11.5. Should we perform "Prepare Cluster for Rollback to pre 8.0" Feature?

Cisco Prime and its monitoring and reporting limitations

SSO with CUCM 10.5.2 and Jabber 11.5.1

Call Volume for FAX Lines in CDR REPORTING

Different CoS in an outbound call depending on the Telephone status

Resolved! Integrate CCA with CME

CME version 9.1 Cisco 7942G registration issue

Resolved! CUCM Instant Logout

Firmware Load Information Erroneous Reporting

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Jabber Persistent chat Hidden users

CUCM Smart Licensing offline error

CUCM Alert LowActivePartitionAvailableDiskSpace

vm creation showing error

Recording issue

CUCM issue with DST / TimeZone file update

Cisco CallManager Call Queues

CUCM 14 backup

Changing Domain on CUCU, Unity, IM&P and Expressways C/E

Cisco ATA 191 unregistered