Unified Communications Infrastructure

Hello everybody, I have a huge deal: My client has three cucm: one pub and one sub and one preprod We did turn the preprod into mixed-mode by the command line utils ctl set-cluster mixed-mode So we did tje same configuration to the cucm PUB, but th...

Hi ; I am experiencing problems with the backup CUCM cluster, is scheduled to perform a daily backup, but is now making two or three backups in the day without being this set. Reset Service DRF, but after the second or third day fails again. Someo...

Afternoon all, Is there a way to sync CUCM user passwords to Unity web application passwords without using LDAP? Background. Small customer wanting phone and IM solution using BE6K. No AD on site. My understanding is that Jabber uses the UCM user pas...

The customers have multiple sites,one site has CallManager 10.5 ,the ip phones of other sites register on this CUCM, every site connect each other via AT&T Private network; now has a problem,the sip phones eg:7821&8831 of other sites that has no Ca...

Hi there, I am trying to source some documentation on the steps required to migrate our CUCM 10.5.1 servers to a brand new domain. I can find a link to do this on the IM & Presence servers but not for the UCM servers. http://www.cisco.com/c/en/us/td...

I am getting this error on the Diagnostic Dashboard on IM&P server: Cisco Replication Watcher has detected that database replication is still in progress. Cisco Replication Watcher service blocks other services from starting until database replicatio...

Hello,   I’m trying to understand the usage of Service Template in PCP. I can see under Provisioning Setup>Domain> Service Template. But I create a service template, I’m not able to find the service template in user provisioning page. Kindly, check t...

we are in local network Ip phone, in CUE, how to change my extension ringtone? or it has to be done at CUCM? in CUE/user, I can see some mail in my voice mail box, type: voice, but in play tab, there is no button, so how to play voice mail through w...

Hi, Sorry wrongly posted this as announcement, re-post here as discussion. Our UC environments are sitting on 3 UCS C series boxes with cucm pub unity on box1 and pub and uccx on box2 and Quality Management server on Box3. Now we have server t...

Good afternoon, Just curious if there is any good outlines of steps for upgrading 9.1.2 to 10.5 and how long process is going to take?  Any cautions that I should be aware of? We are going to download and prep the new version, run a backup of the da...

Is it possible to have Attendant Console ring the Desk Phone Simultaneously?  Currently one must right click, or double click to answer the call, which then sends the desk phone off-hook.  I have a new AC setup, and receptionist reports that before i...

Phone server crashed this morning and customer does not have recovery media. Cisco.com no longer provides any software prior to 7.1.  Anyone know where I can obtain this ISO? Error messages attached. Thanks! Travis

Good Morning! I honestly am not sure of what the issue is, but I will tell you what is happening: I have a user who is part of a team that answers calls coming in for our service desk. He has been using Finesse for a while now along with his 7962G ...