Unified Communications Infrastructure

Good morning all, I have client with CUCM cluster version 9.1.2.13900-10 (Publisher + 8 Subscriber), Presence version 9.1.1.30000-3 and need to configure DNS servers IP and Domain. I need to know: - Which it is the impact of this configuration. - If...

Is PCD loaded on a new BE6K servers? I don't see it in the Bill Of Materials??

We are getting ready to roll out Windows 10 on our desktops.  We are using CUACS 10.6.  I am not able to find anything on Cisco concerning windows 10 for CUACS 10.6.   Is CUACS 10.6 compatible with Windows 10 for desktop?   Your help is greatly appre...

I am trying to add an option in the Unity Conn call handler to dial by extension. Currently, only option that I see are dial by name. Right now callers hear press 0 to reach operator and 1 to dial the person by name. I want to add option 2 to enable ...

Hi all,Have a good day,i just have a problem in ring back tone when i call UCCX CTI extension (which redirect call to MOH ) from mobile.while there is ring back tone when i call MOH group from mobile    Thanks,  

Hi, We are planning to integrate Jabber IM & Presence in our application. Our application is used for our employees & contractors who are available within the company. This application can be accessed in Desktop, Mobile & Tablets where it allows to ...

I'm looking into enabling  Federation either SIP or XMPP from IM & P 10.5 to external oganisations. i have 5 system managed  domains within a single CUPS Cluster,  I am trying to determine if its best to setup federation via expressway or IM & P. E...

Hi, Apologies if this has already been asked elsewhere but have looked. Anyone have any timeframes on the roadmap for WIndows 10 support for Attendant Console Standard ? Also is this laible to be only supported in higher versions of UCM (ie 11.5)  ...

Hi All, Seems I may have logged my previous incident in the wrong section Are there any prerequisites for installing CUCM on a server re the IOS platform required please for SOHO's?

Guys have a nice day i have the following scenario : There is CUCM cluster installed on server ( Virtualized Cluster ) , for maintenance purpose if the Hardware platform have some issue and for business continuity i need to migrate the CUCM virtual...

Hi Everyone, Good Day. For your kind assistance, I configured a Auto attendant (1400) on CUE, when I call 1400 there was no prompt was playing even thru I configured it on the script. All my CTI and CTI route point are registered also when I call,  ...

Guys i hope you have a good day i have a project of migrating from MCS8700  platform to another platform BE6H, since it is the first time for me so i got confused for portion of the process, after reading and web surfing i got to the following concl...