Unified Communications Infrastructure

Hello Friends, I have SX20 with 12X camera can i connect one more camera with SX20. In SX20 Codec second camera conectivity option is not there but can i use second camera connecting from first camera. This option has to work with Cseries codecs but ...

Hello, Can the below scenario possible. My user was saying that works before. We are using CUCM : 8.5.1 Scenario: Outbound calls --> hits Hunt Pilot --> Rings extension 123456--> after few rings the calls transferred to PSTN number --> and after fe...

Dear I woulk to upgrade CUCM 5.0 to 11.0 , what are the steps to achive this task ? regarding license how it will be from 5.0 to 11.0 ? thanks and regards

We are currently running version 9.X on all our voip applications.  Our Unity Connection server is currently running ELM for all Clusters (2) as well as the message License.  We are a Cisco partner and our license falls under CUWL, during the migrati...

Dear I Woulk like to upgrade CME to CUCM 11.0 , how it will be the migration step by step and the License ? is there tool to help me regarding the License ? is there tool to help me regarding the migration ? thanks

     Customer currently has VM cluster running software below and will be upgading to 10.5 using PCD on same hardware.  I am a little confused with the various upgrade guides etc.  Since this in on the same hardware do we need to deploy the OVA for t...

Dear All i have MCS version 5.1(2) to UCS VM version 11.0 i read these steps below : A) Migrate the legacy W1/L2 to 6.1(5) or 7.1(5) B) Migrate PCD M1 to 11.0 Step A and B will do both in  UCS VM server , it is right ? if not how it will be ? beca...

Dear How many number of agents , mailbox and presence supported for BE 7000M,H ? thanks and regards

Hi We have CUCM 9.1 How can I get the sum of registered phone device alert via email? I can see the number of registered device in RTMT . But It's not possible to monitor it every time .  Any recommendation about it?

Hello, We are facing common disk partition issue because of this are taking backup of Activelogs in CUCM using Core FTP mini0sftp-server. where getting error of  "Invalid download directory specified."

PLM is version 10.5 & Unity connection is version 11.0.  Current status for Unity connection in PLM is "Unrecognized license type".  Because of this error, I am not able to add any user to the unity connection.  Everything is working fine for the exi...