Unified Communications Infrastructure

Hi Experts,I am trying to implement SIP SRST and did the configuration below:voice register globaldefault modeno allow-hash-in-dnsystem message *** Phone System Down ***max-dn 200max-pool 50voice register pool 1id network 192.168.0.0 mask 255.255.0.0...

Hi All,We recently deployed CUCM in our org on version 14.0, we had some users reach out to see if they can get call stats/reprots for some of their lines, a few examples would be, number of calls per day, average duration of calls, unanswered calls,...

I found this compatibility list for CUAC and CUCM deployments: https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-attendant-consoles/118861-technote-cuac-00.html#anc9But under CUAC Advanced Compatibility with CUCM I cannot see ...

I'll try to make this one as brief as possible, but it takes a bit of explaining...I have a user that requires recording that will keep recording even if a call is transferred off-net. We are currently accomplishing this by using a CUBE connected to ...

Hello all, I have a hunt group contain 4 phones ( 2000 - 2001 - 2002 - 2003 ) work fine with algorithm : broadcast when a call arrives on this hunt group ,  the phone 2000 take the call when the phone 2000  is on the call ,another call incoming to th...

Hello everyone ! We are using CUCM  ver. 12.5 SU6 with 8 nodes in cluster. Last 2 month we have been bumping with crashing ccm service. Of course it happens not all the time and not on all nodes. We don't see any correlations with time or day or any ...

Hi,I'm trying to generate a list of the last registration times for all the phones.I have tested the below on four different lab setups: CUCM 10.1, CUCM 12, CUCM 12.5 & CUCM 14 but get the same result.I connected an IP communicator softphone to the C...

For integration of Webex Calling with local gateway for PSTN call,  I seen in many cisco document the destination-pattern bad.bad in several dial peers for both incoming and outgoing calls. What does it mean bad.bad destionation in the dial-peers?  

Hello Team,We are using Cisco Unified Intelligence Center to download and view the Call Dashboard and Unified Contact Center Enterprise Management to change the Queue and set the priority. We have around 200 agents in our team and I need to download ...

I am looking to do a CallManager and IM&P upgrade from version 12.0.1.22900-11 to latest 12.5(1) and also incorporate a platform refresh moving from current ESXi 6.0 to ESXi 7.0. I think that I can use PCD to perform the upgrade and migration though ...

Hi we have an old CUCM that is running 9.1.2.10000-28 I need to add ip phone 78xx Does anyone know where I can obtain this file?  cmterm-devicepack9.1.2.10000-28.cop.sgn

Hello all,Sometimes  i have a call dropped   from  external call,  sometimes no , when i checked call trace on RTMT i found :The  call dropped with reason Q.850 cause =41 temporary failure , sending by cucm .Could you please to explain me why i have ...

CUCM Version 12.5(1)SU7a I am trying to import Access Point BSSIDs as Infrastructure Devices into Call Manager and getting an error. The error says "Another Infrastructure Device with same BSSID already exists."But the BSSIDs are different. I've seen...

Hello,Does Has anyone had that same problemI am experiencing a weird behavior on recorded calls, the call going via Expressway are recorded right but when the user uses the local network the calling Party and called Party audio is combined or merged....