Unified Communications Infrastructure

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Hi guys    I Face an issue in the IMP V 12.5 , i found a msg says " Sync Completed, but currently failed to connect to the CUCM Database Monitor. " and i can't login to the servesability portal . Any good suggestions to solve it ? Thank you in advanc...

HelloI have a task from client who wants to have 4 departments set up as a call center through CCX, main reason is to get reporting. to avoid license issue. we decied to build a call handler to provide menu options and greetings. The transfer to user...

So besides at the line level and router pattern is there anywhere else CUCM controls the caller ID number being sent?  When I run a debug on the gateway I see the DN being sent as the calling party but the number shows up externally as the billing nu...

Hi All, I tried to proceed with the option "utils system upgrade initate > dvd local" in cli after inserting 11.5 OS into CUCM VM to upgrade the cucm 8.6 version to cucm 11.5, but it is not being uploaded as shown in the photo. I thought it was a pro...

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