Unified Communications Infrastructure

Our SIP phones have a considerable delay before they dial if we are calling a number from our call history or hitting the physical "VoiceMail" button.  We do not have this issue on SCCP phones.  I'm 99% sure that this is related to the fact that SCCP...

We are changing Unity 8 partner from exchange 2007 to exchange 2010. We installed the ES10, uninstalled exchange software, ran the server update wizard, installed the latest version of ExchangeMapiCdo.exe, ran permissions wizard, created mailbox for ...

We are migrating our Windows 2003 DC to 2012.  We are using CUCM 8.  I was wondering what needed to be done on the CUCM side of things during this migration.  To me it seems like all there is to do is go to System>Ldap>ldap directory add the new serv...

Hello we are upgrading to version 10 and are curious as to what ports it uses?  I found the guide for 9 but not 10, if anyone can provide a link I may have missed that would be great.

HiThanks for taking the time to read this question.A customer of mine is moving from a DLU based CUCM system (version 7.1.2) and now wishes to migrate their licensing to CUCM 10.x.  When moving to version 9.0/9.1, the UCT (or LCU, or whatever the cur...

Hello gents,I have the following question from my customer: when I make a Call Forward all to Voice Mail, if someone reach me, he is transfered to my voicemail and if he doesn't leave a message, I can't see that I have missed a call. My question is, ...

I am in the process of building out a new IM and P environment. I have added the name of the second node in the topology on the CUP Publisher, as well as created the proper DNS entries. Security Password is correct, of course and all services are pro...

 Hi all,For trubleshooting purposes, i am trying to get a way to have CUCM to display the call setup process and MOS score after the call had been established( same result as Asterisk -R )... Is there a specific commands or steps to accomplish.. Than...

Cisco Jabber server (CUPS) with multiple AD domains, is this possible?

Hi all,I setup a new office in Los Angeles and since there's only a few people there we couldn't warrant a PRI. Their calls to the PSTN are going out through a PRI in the Irvine office.  Los Angeles has a 2821 ISR router with the usual DSCP 46 QoS e...