Unified Communications Infrastructure

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Hi,I'm trying to generate a list of the last registration times for all the phones.I have tested the below on four different lab setups: CUCM 10.1, CUCM 12, CUCM 12.5 & CUCM 14 but get the same result.I connected an IP communicator softphone to the C...

benny3 by Level 1
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Hello Team,We are using Cisco Unified Intelligence Center to download and view the Call Dashboard and Unified Contact Center Enterprise Management to change the Queue and set the priority. We have around 200 agents in our team and I need to download ...

Soorajskn by Level 1
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  • 0 replies
  • 0 Helpful votes

I am looking to do a CallManager and IM&P upgrade from version 12.0.1.22900-11 to latest 12.5(1) and also incorporate a platform refresh moving from current ESXi 6.0 to ESXi 7.0. I think that I can use PCD to perform the upgrade and migration though ...

Hi to all,we have an issue with calling phone number presentation.Setup is as follows:PSTN <--> CUBE #1 <--> CUCM <--> CUBE #2 <--> External PBX (Awaya)When call from PSTN that is forwarded to external PBX enters CUBE #2 from CUCM, in INVITE From: fi...

Remote facility has a subscriber with an H323 gateway.  We are wanting to upgrade the Business edition 7000 at the remote facility.  We have all devices registered to one of our subscribers, however our concern is the H323 gateway.  Status currently ...