I have a customer with a misconfigured 10.5 environment with 1000's of mailboxes and a few Call Handlers. Its not AD integrated, alias for the mailboxes are not consistent, extensions, some are 4D, 7D and want to move to 10D. Typically, I have use...
Hi allI seem to have run into bug CSCtq10477 and maybe CSCul71689 and CSCum85086, where calls can be received from an MGCP gateway, but fail outbound with Callmanager logs showing03095771.002 |17:34:14.103 |AppInfo |RouteListCdrc::null0_CcSetupReq -...
CUCM 10.5.2 Hi, I have a scenario that includes two CUCM clusters. DNs on one cluster may overlap DNs on the other. An Inter Cluster Trunk exists between the two clusters. A route pattern exists on each cluster that begins with a specific 2 digit...
Hello I purchased 2 business edition 6k one as sub and the other as pub , each one has basic paging server license , how can i implement paging server redundancy without need to purchase the advanced notification ?
We are using the Native Call queue in in our support center .Now if caller calls the call center and lands up in queue ? Is there any way for Agent to know which numbers are/were in the queue so that they can call them back ? It is urgent please help...
Hi All, I have a funny project which has been abandoned project for long and have no idea of what previous engineer did.And it has to be migrate from Unity4.2 to UnityConnection8.6, I checked the unityconnection and found there are same user informat...
Good Morning Experts, I am in the middle of designing a Unified Communications solution and am currently looking at the IM and Presence part. As the title suggests, I am looking to deploy a Active/Active Cluster over the WAN IM and Presence Service...
Hi all,About the PC wiki page (http://docwiki.cisco.com/wiki/Required_Ports_for_Prime_Collaboration):The following tables lists the required ports for the Cisco Prime Collaboration Assurance (PCA) to communicate with the devices and applications. For...
I am setting up a new call handler, and when I dial it, it goes straight to voicemail. I have set up the CTI route, and the handler looks normal. However the standard greeting is sending it straight to voicemail, which an account does not exist for t...
Dear Friends, I'm using at the moment CUCM 7.1.5 and I'd like to make an upgrade to 10.5. I know that it's easy way to do it direct migration from 7.1.5 to 10.5 and it's possible to do it from Cisco Prime Collabaration Development. Can you e...
I am pretty much confused in differentiating and advancement in different version of CUCM i.e. CUCM 7.x , 9.X , 10.X?What is advancement in feature or service in CUCM 10.X version as compare to CUCM 7.X and CUCM 9.X?
I've got a few questions on the user limits for Unity Connection tenant partitioning. The Unity Connection 10.X design guide says that you can have up to 60 tenants with 100 users per tenant. I'm curious what the limiting factor is for higher scalabi...
Call handlers had been set up to send un-addressed messages to the Operator mailbox, which now contains ~600 messages costing almost 200MB. Not a lot in the big scheme of things I know, but wasted space and longer backups nonetheless. I've since re...
I'm working on a new installation of CUACA 10.5. I would like to synchronise the directory with CUCM only. I've enabled the CCM directory sync but get no contacts visible in the client. Everything else is working ok. Calls are routed to client and an...
