Hi AllI need assistance to create a High Level Design & Low Level Design document for a UCCX deployment. Is there any template available for that?Please share any template or any guidance available. ThanksAsif
Hi,Can you remove the mailbox from CUC when the user was imported from CUCM?or alternatively,Can you "migrate/change" users from being cucm imported users to just plain normal created CUC users?We need the ability to remove the users from CUC only, b...
Hello all, I need some help to set up a voice mailbox for our huntgroup. There is one hunt group with 3 users, and the users has a mailbox each, but also want to make one voice mailbox for the hunt pilot number but unfortunately I have never done thi...
Hi guys, I have downloaded the ISO for 10.5 upgrade and trying to run it 9.1.2. Each time I try, I get an error about the hash being wrong. I have checked the hash of the ISO and it is fine. I have tried mounting it as a DVD or pulling it over FTP an...
Hello,I am configuring the Prime Provisioning on customer site.I have problem with LDAP synchronizatioan. I would like to use LDAP synchroznization on Provisioning and put the users to CUCM as LDAP user.I aslo would like to use autoprovisioning for I...
Hi , I am getting the below error on RTMT on CUCM 9.1 Version running on MCS 7835-I3-K9-CMD2 Error At Sat May 24 03:12:40 IST 2014 on node , the following HardwareFailure events generated: hwStringMatch : May 24 03:12:23 ASHISH-CM01 daemon 4 Directo...
Hello, My client has CUCM 7.1.5 with basic Attendant Console (from Plugins). I am going to install CUACE. Do I have to clean up the configuration of current AC from CUCM before installing CUACE? Can I install CUACE and regular AC (Attendant Console) ...
I have a multi-tenant CUCM Cluster using a centralized SIP trunk to our carrier via Cisco CUBE. While looking through CCSIP messages debugs I noticed quite a few SIP Subscribe requests (from CUCM to CUBE) with an event type of presence. We are not ...
Hi, all,We have a central call manager, we are setting up a remote office with a C2901 voice gateway that has a T1 PRI, this gateway is being configured as a H.323 gateway, everything worked fine. Now I want to get SRST working such that when WAN goe...
Hi, Any body has any experience with the Vocalcom to CUCM for call center solution. We are facing a lot of issues with the calls with this product. Below are few. Any document on how the integration can be done would be much helpful. > The call throu...
We are waiting for a solution to get missed calls to exchange/outlook - like other vendors ( Siemens or MS-OCS with the ESTOS GW ) who can deliver such urgent needed features. Or is there a solution from Cisco already in place ?
Hi,I have recently built two IM & Presence 9.1 servers (Pub and Sub) for a customer, but am having issues when I try and backup. The Pub backs up fine, but I receive the following errors for the Sub:"Unable to contact server. Master or Local Agent co...
Hi, Request to please provide some documentation on upgrade CUOM 8.7 to Cisco Prime Collaboration 10.5, I did not find any upgradation and compatibility matrix on Cisco site, also, what is the differences in features between version 8.7 to 10.5. Rgd...
I see that 9.0 has AddAnnouncement under the announcement API.It would simplify custom announcements for native call queueing greatly if we could leverage this in a script - adding customer announcements via the guy is rather painful since you have ...
