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Hello Experts,    I am new to Prime.  Running Prime version 3.4. Added the maps and the Wireless Access Points on the maps. Whenever I try generating heatmap (Recompute),it say "Computing Heatmap" for few seconds but the resulting heatmap does not ge...

Cisco Prime Heatmap b.png

Hi,   I have a few mobility express mode Wireless Access Point (intend to replace previous autonomous/standalone mode WAP). However, I don't  have DHCP server for the network. How should I deploy the WLAN system? can the switch 3850 act as DHCP to pr...

wuliting by Level 2
  • 1757 Views
  • 2 replies
  • 0 Helpful votes

Dears,   I need your help in checking an issue with 2800 AP in mobility express.   I have a Master 2800 AP and want to Join another 2800 AP to this Master AP, noting that this new AP is running the mobility express image not capwap, is this possible ...

Hello! I have two wifi controller 5760 and AP Lightweight Access Points. I configure one controller  and works fine now.But I want configure wifi controllers support failover. If one primary controller is down, working secondary and all setting trans...

gl_al by Level 1
  • 2234 Views
  • 8 replies
  • 0 Helpful votes

I have a user (presumably the first of many) who says his chromebook is unable to connect to our Cisco Wi-Fi. We use WPA2-AES and 802.1x.This tends to happen when the chromebook goes to sleep and then it returned to a waking state. All the forums and...

Hi   I am trying to configure 2 Cisco 1562D Waps as Flex+Bridge Mode but cannot see the option for Flex+Bridge.   Is there anything I need to do to see this option.   Currently the two Waps are MeshAP waps in Bridge mode.   Do I need to change one to...

Hotline101 by Frequent Visitor
  • 920 Views
  • 4 replies
  • 0 Helpful votes

Hi All,   I'm trying to check the radio power levels on 2 different WLCs running v8.3. In one of the controllers, when I go to WIreless>>802.11a/n/ac Radios, I can see the Power Levels. Whereas, on the other controller, it doesn't show the power leve...

no-power-level.JPG power-level.JPG
dot1x by Level 5
  • 2589 Views
  • 6 replies
  • 0 Helpful votes

Hi All, We are having one query, One of our 2802 model AP which is integrated with 5520 controller in 8.2.151.0 version having some client disconnection issue. Now its random on some other AP's in same model.   AP's is configured in LAG and its showi...

AK002 by Level 5
  • 3081 Views
  • 11 replies
  • 0 Helpful votes

Hi guys, I'm having a trouble. My internet connection was bad days behind and I reseted my DPC3925 and, SURPRISE, the Working Mode selector dissapear and I can't put it in Bridged Mode to use with my Apple Airport Extreme.thanks!

Marconato92 by Community Member
  • 14155 Views
  • 12 replies
  • 0 Helpful votes

Hello, I have a 5520 controller, I already setup the wlan autentication with RADIUS on the AAA Servers, Security->Leyer 2 in 802.1X and WPA2, Security->Leyer 3  in NONE and works fine. The users get authenticated against the AD via RADIUS. My problem...