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Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...

call forwarding.png
Translator by Community Manager
  • 6111 Views
  • 14 replies
  • 0 Helpful votes

Purchased a used 7962 from eBay and it wouldn't upgrade/register, so I performed factory reset procedure and now the phone is stuck in Upgrading status. This is true even if I disconnect from the network and plug it in with a power cube. Seller was k...

ualbdp2c1 by Level 4
  • 3596 Views
  • 2 replies
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Hi, We have experienced multiple occasions wherein our trunkline is not reachable. And based on the isolations done, the call in numbers configured at the Cisco Unity Express are resulting to a busy tone when dialed. Temporary solution is to reload t...

fgramos01 by Level 1
  • 461 Views
  • 2 replies
  • 0 Helpful votes

Hello Community I got a problem with getting my regions to work properly, respectively to select the correct codec. I've built a small lab with 4 phones, two device pools and two regions to simulate a main and branch office. The settings are as foll...

Marlon by Level 1
  • 2749 Views
  • 17 replies
  • 0 Helpful votes