Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello My customer like to have the SPA302DKIT-G7 on his CUCM Version 10.5 .I know that the SPA302DKIT-G7 (http://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/spa302d-multi-line-dect-handset/data_sheet_c78-717757.html ) is only fo...
Hi All,If I wanted to configure music on hold based on branch location or extension, howcould this be applied? I want some branches to continue using default music on holdwhile applying new music on hold file to specific extensions. I want to know wh...
Hi there - I'm very new to IP Telephony and was looking for some information on what the key components of an IP Phone system was. Here's what I have gatheredThe IP Phone itselfSwitchRouterIs there anything else I need besides the above (I've been se...
Hi,I have a customer with a Hosted UC solution, so we have the UC servers (virtualized CUCM version 8.6 in UCS servers) installed at two locations, using different VLANs and Firewalls between servers and IP Phones. The firewalls between the servers a...
Hi all,We don't have any issues with inbound fax transfer but when the client tries to send a document to an outbound number, right after the receiver hears the fax tone, the call drops. We use SIP trunk. We see the following debug messages : 192C : ...
I'm trying to configure the second ISDN on the same gateway but I cannot get this working. I would be grateful if I could have some help with the configuration? I need to send the incoming traffic for both ISDNs to the call manager. The config that i...
Hii, I have cucm 10.5 with 2x 2921 Voice Gateway and 12 E 1 lines. When on my extension (2312) I activate the forward to 00742334772 and when somebody from out said Continental tray to call me on the internal extension (2312) the forward sent only ...
Hi allWe are using SNR (single number reach), but when I'm busy with my IP Phone, and a second call comes in, it will extend to my mobile phone.I have the following configuration for my Line: (I have two Devices, one Hard- and one Softphone)Maximum ...
Hello,I’m looking to get some help configuring Cisco Unity Connection to use SMTPS (Secure SMTP). Currently we have it configured to use regular SMTP over port 25 but want to use a more secure method of communication. Looking through the configuratio...
Hi Experts, I have confused about the differences between users and phones, because I have project with around 1200 phones and M CM is 6000K with 1000 users. any note please! thanks Mohammad Saeed
Friends, I'm having a issue getting a phone to load the SCCP firmware. I have one phone that loads the firmware and registers/calls out/in just fine but a second phone will not change from MGCP to SCCP. For reference I'm running a 2651XM with CME (...
We got a problem with sporadic "one way audio" one mgcp connections to PSTN.Call flow:PSTN-->2811-->mgcp-->cucm-->CP7942-->CFWDall-->CP7942orPSTN-->2811-->mgcp-->cucm-->CP7942-->Pickup-->CP7942orPSTN-->2811-->mgcp-->cucm-->Huntpilot-->CP7942If we got...
We use CUBE to peer with our vendor across a SIP trunk to handle incoming calls for our contact center.On our end, in the DMZ, we're using CUBE. On the vendor's end, they are using a Sonus session border controller.(Internally, on our enterprise netw...
Hello All, I have one Publisher with two subscriber CUCM and two Unity connection. I have purchaed toll free and mapped with CTI route point and transfered call to UC to give option to route the call, then i create a hunt group and add three ext on t...
Hello,We are looking for a way to setup an "silent" emergency notification in attendant console or on the attendants phone if an extension is having an emergency but cannot talk. The way I envision it working is the person in trouble would hit an ex...
