Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello,Its possible to know how much time a user doesnt log in with the EM User in a device?RegardsLeonardo Santana
I have a CUC version 10 with sip integration to cucm version 10. Some phones mwi works fine others nothing I cannot see any issues as we can leave messages etc If I go inti the USR / MWI Setings and do a reset all the mwi starts working. Any ideas?...
Hi,We have setup a H323 VGW with 2 E1 circuits attached.Each circuit has it's own DDI Range applied to it.The problem we face is that when calling out from the phones with the DDI Rangeon circuit 2 it is routing out of circuit 1 and showing an incorr...
Dear Team, We have two sites , A in Egypt and B in SaudiThe site are connected through VPNSite A already have CME ISR.We will also install a CME ISR in Site B also.will we able to configure the phones to make calls between the site A and B by just di...
Hi,I want to use the SQL command to update the CM enduser attribute.CM 1 version is 10.5 & CM 2 version is 10.5CM 1 update fail:admin:run sql update enduser set ocsprimaryuseraddress='petter_chan@abc.com' where userid='petter_chan'No UPDATE permissi...
Hi, I Have an MCS 7800 (end of life) that has give up the ghost. Red light is flashing on the front panel of the server - won't boot. To cut a long story short, I am wondering if I could buy a second hand server of the same model and put my existin...
Customer has Call Manager 10 and wants to add 220 Phones with Standard License including voicemail capability. What is the TOP level PN please?
Hi Team,I have Cisco 2801 router with 2 DSP 16 Channel, 128 MB DRAM and 128 MB flash. I am using IOS c2801-spservicesk9-mz.124-3i but the VIC3-4FXO/DID module is not detected. I tried to upgrade the IOS to 15.0 and 15.1 but the router is not boot up ...
Dear Expert, i would like to ask some question about VOIP system.Currently i'm using C2951-CME-SRST/K9 with Card VIC2-4FXO. my concern as below:1- Should i add 2 more card ( VIC2-4FXO) on C2951 ? becuse i need 8 CoLine . is it support total VIC2-4FXO...
Hi Support Community We have had reports on one of our CUBE SIP gateways / trunks of voice quality issues. We reported this to our service provider who have advised they have done thorough checks and they cant find any issues and believe the issue is...
When an end user logs in to his voice mail for the first time, he listen to a tutorial to record his name and message, I'm trying to change the language of the voice tutorial but I can't find where to do it. I have already installed the locale with ...
Whenever the user is using their headset and the headset button is lit green, when pressing the CONF or TRANSFER softkeys, the phone just places the call on hold and does not provide a dial-tone.If pushing CONF or TRANSFER while on handset or speaker...
We are trying the new 7821 and it won't pull an address from the dhcp server/router. It's set up as standard dhcp with option 150 for voice. Our 7962s receive an address right away, so the only difference one is using the skinny protocol and the othe...
Hello,I faced a problem with 7911 phone. When subscriber initiate a call sometimes remote subscriber can't hear him. I caught this call between him and 7961 phone on the same subnet. During this call I opened stream statistics on both phones and saw ...
We have a phone with two lines on it. We are looking to suppress all inbound caller ID to one of the two lines. How can I accomplish this? Thank you.
