Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi, we've implemented Jabber for Windows SSO using ADFS. The customer hoped that the users would not have to re-login to Jabber when their AD password was reset. They expected that the Jabber client configured for SSO would automatically use the wind...
I have a request where the call comes into a PBX, it is forwarded to Cucm through a SIP trunk, then the call is again forwarded to PSTN and then cloud CC.Is it possible to carry the customer ANI through out the call and send it to Cloud CC. We have a...
Hi all,I have C2911 configured with VIC2-2FXO. All is working fine apart from on outbound calls, there is no ringback tone indicating the called partys line is ringing. I am in the UK with Sky's new IP Calling service where there is an FXS port on th...
I am having a issue when adding a GrandSteam WIFI cordless phone. I am able to register the device and talk fine when calling another Grandstream Phone or Analog phone. my issue is when talking with an Cisco IP phone "all internally" i get one way...
Is there a way to configure a specific user that makes outbound long distance calls from a specific telephone to have to dial a PIN code in order for the call to go thru?
Hello team am from Ghana and my new boss want as to use Mitel 5320 Ip phones in our new office with the Cisco 1900. I need help to configure and also the mitel 5320 won’t boot. I have tried most POE switch’s but don’t boot the phone.i need solutions ...
Hello everyone,We are planning to deploy Jabber (Voice Only) on IPhone and Android smart phones. Everything works perfectely well except when the phones goes in sleep mode. The smart phone gets unregistred from CUCM and any incoming call would be mis...
Hi , i need help for Rtmt alert alert detail : Reason : CiscoSystemInOverageAppID : Cisco Lisence ManagerNodelD : ap1 Last line is timestamp Q1. what is mean this alert? Q2. How solve this alert? Q3. If this alert is not critical , skip this aler...
I'm logged in, from Tools & Resources - Cisco I choose Product Upgrade Tool, and I see 'server not found' DNS_PROBE_FINISHED_NXDOMAIN.Has this tool been discontinued?Will it be available in the future?
I have verified the caller ID on the line but I can't seem to locate the field that is displaying the wrong number. I'm on CUCM 12.5 and the Phone model is 8865. no side cars. there are secondary line appearances. I have verified that all other line ...
I have a new VG310 configured using MGCP as the protocol. Half of the FXS ports (ports 0/0/12 through 0/0/23) are configured (loop-start) and registered just fine. However, the first 12 ports (0/0/0 through 0/0/11) are having trouble staying register...
Cisco Phone CP-7841 looses power when a Cisco Headset 561 is connected. Scenario #1 the Cisco Headset has the computer cable connected and the Y cable that connects to the Headset base. If you connect either the Aux cable or the headset cable to the ...
Hello,I have CER email notification working but wanted to know if anyone know if that email body that is sent to the email recipients when 911 is dialed can be customized. I want to remove the "For detailed call information please refer to -- URL of...
We have been having issues where we have 8865 phones registered through MRA locking out Active Directory accounts when a user password changes on the network. If the user does update the password in the 8865 in a timely manner it will continue to tr...
So I have been working on setting up self provisioning in cucm and was hoping someone can help me with a solution.So i completed the set up for self provisioning creating all the neccesary templates needed .But when i try running self prov nothing ha...
