Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello I have small confusion in respect to MTP, AFAIK transcoder can act as MTP however MTP cannot. My question Can transcoder will also do DTMF conversion (in-band to OOB or vice-versa) ? if above statement say it will acts a MTP correct?let say i...
I am running CUCM 9.1(2) and am about to implement IM & Presence / Jabber. As part of this implementation i want to make sure that all DNs have the correct user associated to them (the "Users associated with line" setting).Is there anyway i can get ...
Hi, How can I download the .iso file of CUCM, UCCX, CUC, etc.. ?
Hi all,We're working on a new CME 9.1 deployment for a small office. As part of this deployment, our plan was to have several remote phones connect via SSLVPN to an ASA on our network border which would let them communicate with the CME router. We pu...
We are running IP communicator 8.6.3.0 on Windows 7 Enterprise x64. Users are issued plantronics USB headsets (478 USB, US).When running the Audio Tuning Wizard, the only option available is "Default windows audio device", it does not allow to select...
Hi Guys,I have several 6921 phones with 9.0.2.0 firmware. But unfortunatelly my CUCM is far away from those phones and the delay is huge. So I can't upgrade firmware direct from CUCM.New FW is 9-2-4-3.So I've decided to create a local TFTP server and...
Hi all, I was wondering how everybody configures their CUCM with regards to emergency services, at the moment if a user dials 999 and hangs up we would get the emergency services turn up at our head office and not where the user made the call from, w...
Hi MatesPlease help,what is the next step when the phone 7962g does not upgrade on the debug event tftp is showing the message below:*Apr 16 11:32:41.534: TFTP: Opened flash:/term62.default.loads, fd 10, size 680 for process 10*Apr 16 11:32:41.538: ...
We are having issues with certain phones recording and I am trying to understand the flow to determine who the problem belongs to.This is a DMS set up with sip trunk, CTI to Verint, recording server and recorder. I'm trying to understand how all the ...
Hello, I want to know if it is possible to export all our Telepresence endpoint passwords from the CUCM in a .csv format to then import it back to the CUCM so that the passwords are changed. Can anyone help ?Thank you.Regards,Reeyaad
Dear all,We have CUCM 9.1.2.11900-12 and we have uploaded this device package: cmterm-devicepack9.1.2.12028-1.cop.sgn and reboot clusterBut the Cisco 7821 IP phone not registered in CUCM can some one advise me? Thanks and best regards,Tan
Hi, I have a client with a CUCM 9.1 an Alcatel OXE R10.1. They are interconnect by trunk SIP. All the E1 "T2" access are on the Cisco. He has a phone on the OXE that is redirected to a phone on the Cisco after 4 ringings. It's working when the call i...
Hi!I've a need to log all successful logons, the logoffs and failed logon attempts by userID for Extension Mobility. I've been able to get a query going for the successful logons using RTMT querying on UCM>Cisco Extension Mobility Application>log4j>e...
Hello, Our office has 30 users (single location). Right now we use an expensive PBX system provided by a third-party. We have some Cisco expertise in our company, so we would be comfortable replacing it with a Cisco solution. I'm familiar with CUC...
Hello All,I have to configure an autoattedant for a new customer with the folowing scenario :When a call come in the router ( from external callers) , the call must be answered by the autoattendant as described : 1- First : the caller listen the gre...
