Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello,CUCM cluster 12.5.1 SU4.Upgrading the pub and sub nodes using the ciscocm.V12-5-1SU4_CSCvx83448_secure-ldap-fix_C0112.cop file, the whole procedure stuck in "Upgrade status: Installing".The upgrade was done via GUI.The procedure cannot be cance...
Hi All We are implementing CER in our offices and I had a question concerning adding manual phones. We have a VG350 that supports many analog phones, 10 of these phones we want to manage differently from a 911 perspective. In CER, added the DN manual...
HiWe have CUCM version 8.6.2 on production.We are facing issue with conference call within IP Phones.All the IP phones are in same LAN and same Device Pool and same MRGL.Once we try to add third call, call get disconnects with busy tone.IP Phone Exte...
I have configured CME + CUBE + SIP Trunk (Telco)Customer uses 8861 SIP IP PhonesIOS ver: isr4300-universalk9.17.03.04a.SPA.bin As per ITSP/Telco requirements, below commands must be turned off:no ip http serverno ip http secure-serverno ip nat servic...
Understood CUCM and CUCM SME is very similar except CUCM SME wont be used for phone registrations and used mainly for call routing between clusters or various devices as per below discussion link: https://community.cisco.com/t5/ip-telephony-and-phone...
Cisco Unified CM Administration System version: 10.5.2.12901-1Product Type: Cisco ATA 191Device Protocol: SIPThanks to anyone who addresses my question! I have an ATA that periodically loses registration.Looking at he the ATA logs, I see it keeps rep...
How do I go about updating the names on the sidecar?
Dears,I have UCCX 10.5 transferring Calls to Agents, if call not answered Agent log out Automatically!Please advise any solution if someone come across same. Appreciate your Expertise ,Regards,Abid
Dear All,Good Day,In our Setup we have a small Contact Center with 5 Agents, we would like to configure in case if all 5 agents not answer, call should go to a supervisor, in case if supervisor not respond call should go to manager for Escalation.ple...
Dear All, We are facing one way Audio issue on CUCM setup. 1-From one Branch to another branch extension to ext call one way audio. 2-Calling on UCCX Helpdesk number have same issue of one Way audio. Note: its happening only from 2 branches, others a...
Bought a brand new ATA 191 Multiplatform on Amazon and entered all the same information that I had in my PAP2T: server, credentials, etc.PAP2T worked and continues to work.ATA 191 gets a 403 error. All credentials were copy and paste, so no typing er...
Hi,I have a question which is how to block an incoming call on CUCM or a gateway level. Any help will be appreciated
Hi,My phone system (CCM and CUC )has been up for long time without any issue.Only today 3 users told me that while they were on a call , all of a sudden the phone start registering and the call is dropped and then phone is back up in service.Is there...
Hi, I have Cisco ISR4331 with Version (Version 03.16.04b.S )((X86_64_LINUX_IOSD-UNIVERSALK9-M), Version 15.5(3)S4b) . I am trying to register sip phones on this and have succeeded. I used bind address command so that sip phones do get registered. but...
