Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi,I have a new IP phone 6921 , S/N: PXN160703GL, that will be configured with a CallManager express version 4.1, but after configuring the IP address, the Tftp server and the DNS in the IP phone an error message was displayed in the Phone screen ind...
HI support form the branch office to head office call is disconnecting with (Disconnect Cause=38) but from the head office to branch it is working fine .i here attached the config and error log from 4xxx to 7xxx while callingit gets Disconnect ple...
Hi everybody.Please consider the following example:Let say we have CM group called AZ group.This group has following CM in the order listed below:CM1 199.199.199.1CM2 199.199.199.2CM3 199.199.199.3Let suppose we want to turn on auto-registration for ...
Hi,User devide profile has 25 speed dials configured. When user logged in on IP phone 7975G, the phone display shows the first 6 speed dials configured. But the expansion module display is blank and blue in colour. not showing any speed dials.Can som...
HiI am using CME router 2921.I have 2 FXO card (4 ports) and 8 PSTN lines are connected to my router. how to configure one line direct manager phone.router running configuration example..ephone-dn 45 number 267 description GM name GM-Guest call-for...
Hi, we've got a client that is running a very old CCME (version 4.1) with Unity Express (version 2.1) who are experiencing several issues.The hardware platform is an ISR 2851 so were looking to upgrade them to CCME version 7.1My question is, can we l...
Hi, i have cucm 8.5.I have a problem with no ring tone when I make a local call.For example i have:6921 number 6006911 number 696When I make a call from 600 to 696, I can't hear a ring back in handset, but 696 is ringing.I hear short beep and then mu...
Hi Friends,We are running Cisco IP Communicator v2.X but the issue is we are getting Blank screen.The operating system is windows XP...Could you please let me konw if any faced the issue before.. Your answer is much appriciated...
HiI have a SIP Trunk between CUCM and VG for Outbound calls. The problem is when i was using H323 whenever user dialed a wrong number to telco say for ex. a user dial 90<number> instead of 9<number>. The telco message “No need to dail 0 before local ...
HI All,I have UC540 and when i connect my 7960 phone with the UC540, it try to load the firmware from the CME but after few seconds it shows TFTP Timeout% msg on the phone. iCan any one tell me how i can resolve this issue?
Hi everybodyI just find this link explaining what config file is requested by cisco ip phone from tftp server during boot up.http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/8_5_1/ccmsys/a02tftp.htmlA quote from the link:If a phone has an XML...
Hi everybodyhttp://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/8_5_1/ccmsys/a02tftp.htmlA quote from the linkThe device requests a configuration file from the TFTP server. The TFTP server searches three internal caches, the disk, and then alter...
Hi guys,I have just configured FAC (forced authorization code) by using CUCM 8.5.1 for 3 extensions of our remote site, in which 2 are cisco6941 IP phones and one is analog cordless phone.FAC is working properly on cisco ip phones but the users are r...
Hi all, I am trying to build a home lab with 2800 Series router and switch 3560. I have configured the router and switch but the the phone is not getting registered. I am not sure if I am missing any configuration. I am using 7941 phone and I see th...
Hi Cisco UCCX Team, Good day! May we ask for your assistance on this, only one agent encountered intermittent stuck in Talking state even the call is disconnected. May we know also what logs shall be collect to troubleshoot on this? Highly appreciate...
