Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi AllI have a scenerio ;when a specified number calls I want to ridirect to hunt pilot number.for example calling number XXXXXXX called number YYYYYYY (voice router and CUCM I have here) ı want to riderect to hunt pilot number 5000will I do ...
HelloCan anybody please help me with the issue please?I have a few IP Phones connected to the Call Manager and was working fine till yesterday. Both incoming and outgoing. Suddenly from this morning it is saying that whenever the IP Phones are picked...
Hi,We have a CUE IVR that sometimes has to transfer to Lync server using a SIP dial peer.When the call is going directly to the SIP dial-peer, the lync phone rings and we talk.When the CUE IVR is involved the lync server refuses the connection with t...
I am trying to do a factory reset of one cisco 7945G phone.but I keep getting error status.what should I do ??
Hello,This is my first post in the Cisco Support Community. I apologize in advance if my post is not in the correct area.Last year, my company updated their phone system. We currently have Cisco IP Phone 7962 and use the Cisco Agent Desktop to handle...
Trying to figure out the config to allow us to log into our NME-CUE module's using a RADIUS authentication server for all user user accounts and attributes.I have got it set up and working in that I can authenticate a RADIUS/local user to the system,...
I updated my call manager 8 to 8.6 in my home lab. After the update, none of my phones will register. After fiddling with it for a while I found that the "Cisco CallManager" service isnt running. I tried to start it, and it stopped again about 5 m...
I have an interesting case where the RightFax server is not seeing any ANI/DNIS information coming from CUCM. The steup is pretty standard: PSTN ---> MGCP Controlled GW ----> CUCM ---> Route Pattern ----> SIP Trunk ----> RightFax Server. RightFax doe...
First, I want to thank you for taking the time to read this. Secondly, please forgive me if this post isn't in the right area. I have tried to research this question, but cannot find a good answer to this. Also, please forgive my inexperience, whe...
Hi,I've just install and it's always saying ''Configuring IP''.The softphone is just displaying the date and time.The only thing that seem to work is the enteprise directory. I can see our company phone directory with name of employee and extension ...
MWI on phones not turning ON when leaving voice message on CUE. I have gone through ccsip messages and found below output, can someone please advise what its pointing to009987: Jul 9 10:00:18.059: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:Received: ...
I have a router E1 connection and the Telco are saying that they see the PRI link status = PRI Link is not established.On my router, I see the following sh controllers e1E1 0/0/0 is up. Applique type is Channelized E1 - balanced No alar...
I am trying to resolve an issue wherein the outogoing call continues to ring even after the end user has anwsered the phone. But the incoming call works fine. This is an IOS Gateway that is connected to a SIP provider and the call is made over the ...
Hi,Very basic question here.What does everyone do on supporting multiple instances of RTMT? I have CUCM, UCCX and Unity CTN with all different versions. For me the simplest way is to have Virtualbox on my win7 PC with some lightweight installs of lin...
i had a scenario, where i have to upgrade my companies voicemail system from CUE to UC, i am facing some issueso kindly if any one know exact steps how to make it done, than please share.Thanks
