IP Telephony and Phones

All: I'll apologize right up front for this newbie question, but I am new to the idea of faxing over IP networks.  I have been trying to do research on using T.38 for faxing, and while I have found some information, one question I have not yet been a...

Attempting configure Cisco 9971 SIP phone using Anyconnect VPN client with ASA 5520 and CUCM 8.6.1 and cannot find any real documentation. Looking for example config for ASA and maybe some steps to configuring for CUCM and 9971

Hi guys,I'm currently designing E.164 globalization in using New Zealand dial plan.As far I understand, lots of country is using 0 stared area-code for long distance and mobile calls.e.g. In NZ, Vodafone mobile is starting with 021.I wonder how to no...

I have serveral lines that are coming in from a PRI to my Call Manager Express (12.4(22)T / CME 7.0(1))I need to forward all the calls that are coming in from one line to an external line. I know there is an issue doing this http://www.cisco.com/en/U...

In either Softphone Mode or Desktop Phone Control Mode I'm unable to "Remove from Conference" it shows Grayed out.. I can join calls, but once in a Conference I am unable to remove anyone using CUPC 8.5(1). In Desktop Phone Control mode I can use the...

I'm trying to do something a little odd.  We have the business hour set to kick in on our main number at 5pm on weekdays.  I have also set up a hunt group with a different pilot number from our main number.I'd like to see if I can set up a business h...

Hi All,We have a issue in our customer.This is the stage.Cluster CUCM 8.0 --->intercluster TRunk --->Cluster CUCM 4.1---->Gateway H323--->PBX AVaya-->PhoneThe problem is when they start the call from Ip Phone connected in CUCM 8.0 To a Phone connecte...

These are just some basic questions:If you have a call manager cluster of one Publisher and two Subscribers System version: 7.1.5.32900-2Can calls be load balanced across the three servers, or is only one of the three serviceing calls?If only one, wh...

hi guysi downloaded the main welcome script to modify the working hours but after upload the script and refresh itwheneve any one call our main hotline number he can listen to the escript BUT after he putting ZERO to reach the call center it rings tw...

Hi all,we´re running 29xx routers with 4Port FXS Modules.In non SRST they are registered via SCCP to CUCM. Unfortunately they dont work in SRST Mode.The IP Phones are reachable inbound and can dial out.What did i miss in the configuration ?Here are t...

Hi All,I have a customer who I deployed SNR for which seems to work fine until the end user tried to edit the remote destination number (typically a mobile) this updates fine however the CUCM continues to route calls to the old number and completely ...

Dear All,This is my scenario,We have CUCM 6 installed and running smoothly since last 3 years or so. They have 1 PRI line (100 number block) in the range YYYYY1XX. (everything is working perfectly).. Now they add another 2nd PRI line (100 number bloc...