Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
We have a customer with CM 7.1.3 and Unity Connection 7.1.3 with new SIP 8961 phones since they liked Visual Voicemail option it is turned on globally and TUI is turned off. Everything works fine and customer and end users really like this except on...
the time on the phones are slipping each day and have to keep resetting... Im looking for some guidance in how to configure a Public NTP on the CUCM 6.x and UC. Any help would greatly be appreciated.source of public NTP?Assistance in synching it?Tha...
Is it possible to take phones from one of our clusters and move them to another? I have a 7.1 cluster in Manchester, a 6.1 cluster in Sydney, and a 7.1 cluster in the US. I would like to take some extra phones from the US and send them to both sites....
I have read a lot of information regarding setting up an overhead paging system with an fxs port using ccme. So I have it all setup and working. I can dial the extension fine, and page through the overhead system fine, but how do I configure the rout...
We have some problems installing new firmware on CCM 7.1(5). After installing the .cop.sgn file we receive a message that everything is ok, but we cannot see any new file in the TFTP server, and the device defaults remain the original file. Any solut...
We have implemented 802.1x in our company.There is a problem about inputting the 802.1x code.Because we don't want end users to get the 802.1x code,so we have to input 802.1x for every phone.And inputting 802.1x code is a hard work.Is there any way o...
CUCMBE7.15Customer wants a button to turn on and off his AAI know you can do night service in express. How can I achive this in Unity connection
We currently have six sites with Chicago being the hub hosting Call Manager 6.1. All sites have 7960 & 7961 with a 2821 as the gateway. We are running H.323 and using SIP trunks rather than PRIs. All sites are connected via IP MPLS network.The iss...
Hi,I have a VG224 for which I need to reset/recover the password. I haven't been able to find any Cisco documentation on how to do it. I have tried the normal stuff you'd do on other Cisco devices but it's not doing it. I tried using the break key ...
I have SRST setup in CME mode. Hunt groups are working. However the customer has a UCCX Attendant queue that we are trying to mimic if the WAN link fails. The issue is when a call for that queue comes in, the B-ACD is not answering the call while in ...
hiwe have CUCM 6.x in our network, i want to know how to access my voicemail box from the outside , for example i need to access my voicemail box from my mobile phone and also from the inside from another extension..Karthik
I am wondering if someone can point me at the document I would need to reference to figure out if my current Unity Connection 7.0.2.10000-38 has a direct upgrade path to 7.1(5) SU1a..Thank you - Danny
Hi folks,I'm working on an IP telephony network with about a dozen phones, mainly 7911 and 7961. The CM is a 2801 running 12.4(11)XW6, with CME 4.2(0). Inbound calls to one number are auto attended with the option to speak to a member of staff. If...
hello;we have a few remote users with ipc 7. they report having "cut-out" issues while in the middle of conversations. Cut-outs last 10-20 sec. users are using a wireless headset - Jabra Model GN9350.when they use a wired headset there are no problem...
Hello Everyone. My QoS problems I have on my HQ gateway (Cisco 2811) and my remote site (Cisco 1841) don't seem to be working and I have no idea why. Calls cut in and out very badly when the circuit is concentrated. On the cisco 1841, my voice traffi...
