IP Telephony and Phones

Our vendor “finished” installing Communications Manager 6.1(2) earlier this year, and we've been finding lots of issues. One issue came to light when we tried to EMail CDR reports. It appears that our vendor did not apply any DNS and did not ad...

We have some strange outage in our phone system. We have CUCM 6.1 in the main office with 3 remote sites. These Remote sites are connected via MPLS to the CUCM in the main office. This morning suddenly, the remote locations cannot make outgoing (ex...

i have a user that is not showing up ion the Corporate Directory. I have checked that there setup, but there still not displaying. Am i missing something? This is CCM version 3.3(3)SR3.

Hi,My customer wants that when they get call on main number, that should be ringing on 4 different extensions same time. If anybody knows how to do that, could you please share how to do it.Thanks

We have setup extension mobility for users.I have subscribed EM service and Logout services. I can log into EM, but when I want to logout, I get error message saying HOST NOT FOUND. I looked on the documentation and everything looks good.. Please hel...

Hi, We have recently installed a Cisco 2811 at our customer site where we are providing SIP services. This GW connects to the customer's Nortel PBX via an E1 and also to PSTN via an E1, it also connects to the SIP provider via IP. We want to route al...

I configured 3845 as CUBE to connect to Verizon SIP trunk and outbound calls connect fine however, I'm having problem with inbound calls. It just busy out and it appears that calls are getting to CUBE gateway but not forwarding calls to UCM 6.x clust...

I have users that are in the same pickup group yet can not pickup a call to another phone once they place their current phone call on hold.Is this not a feature you can use?Example: User is on the phone with a call. Puts that person on hold and tries...

hi friends,i am having one callmanger express with 1 4port fxo and one Adsl module for adsl line.i configured adsl line and vpn and callmanger express on the same router.and otherside i am having one callmanger express,the vpn is enabled on these 2 s...

hi teami would like to back my CUCM 6.1.2 with BAR's Utility and gave up on using the freeftpd which i could get it to work.i have downloaded the latest version of BAR software and in the cisco installation manual doc its just says to click on the in...

Dear all A is a external telephoneB is a Cisco ip PhoneC is external telephonewe settings "no answer forward" to C on B.when A call B,B forward the call to C. B's number is displaied on C. Now I want to show A's number on C.My CM version is 5.1.2....

Hi Guys,Can you use the CAPF/CTL features to provision and update digital certificates on 7921/7925 phones?Has anyone every used it for such purpose?Many thx indeed,Ken