Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
If I dial a hunt group internally the line group algorithm (Top Down)works fine, however if I dial the DID linked to the hunt group from my cell phone the line group algorithm doesn't work it hits the first person in the group then stops and goes to ...
how do I restart the call manager server MCS7800 from CLI? I am running call manager 6
Hii, i have a weird problem at my ipphone conference bridge. The problem is when every time i try to conference with 2 or more ipphone, the connection between all phone will established but there is no voice or sound at all phone. it is just like i h...
Does anyone have a solution for a 7911 phone to have a single button push to dial an "internal emergency" extension...like a hunt group pilot or another extension. I can get it done in two steps but the customer wants one button that calls a hunt gr...
hi all,i've got requirement from one of my customer, he wants me to configure Force Authorization Code in such away that, i) For International calls FAC required all time.ii) For national calls FAC only after 5pm till 6am.iii) For managers no need fo...
hi all,I have CCM 6.1 integrated with Voice Gateway via H.323, i am able to make conference between extensions but i m not able to make conference between PSTN numbers ... my Codec in Region is G.711 ... on Voice Gateway i configured nothing related ...
I am trying to upgrade BARS to 4.0.14 on a CCM 4.0(2a)sr3c Publisher. The publisher previously had BARS 4.0.6 installed which was working fine. As part of the BARS 4.0.14 install, it uninstalls the previous version and attempts to install 4.0.14. All...
We have Unity Connection 7.0.2.10000-38The Bulk Admin Tool screen hung after a file upload with four-users. The circulating update-icon on the left side of the status bar is going around for almost a hour at the publisher server.How can we stop this?...
My agents are getting the following error when trying to "go ready" after logging in to Cisco Desktop Agent for IPCC."Cannot go to the ready state while the phone is out of service. Other state changes are possible."I have tried removing the device a...
We recently moved from Exchange 2003 to Exchange 2007 over the weekend. Since then, our MWI have failed to light up whenever there is an unheard voicemail. Can anyone please suggest or point me to the right document that will help me fix this Unity 7...
Hello, I am working an older Call Manager System 4.0 and found that when it was installed it was installed with only one "The Boys from Liverpool" MOH file. Which now one here likes and of course I open my mouth and tell them there should be other ch...
We have a CM 5.1.1The SDBLF on a 7914 exp.mod. or a 79xx phone the red light does not light when the phone goes off hook, but you can press the SDBLF and call the phone. Any ideas?
Hi,Can someone please help me understand how licensing work? My call manager report says that I have 1000 total licenses, 980 used and 20 free. but I don't have 980 units. currently, only 125 handsets are installed. how does this licensing work?
Hi,I am using Call Manager server as DHCP server.How can I see the DHCP released IP Address in Call Manager.Rgds,Ashraf
Hi all,I have configured Voice mail for all users. Users can lsiten and send voice messages when accessing unity Connection Voice messaging through it's pilot number.However, When I configure UDP to forward call to Voice message system when busy or ...
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