Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi All,We use to use SQL to run advanced queries and reports on our cdr database for particular extensions. We recently upgraded to ccm6 and don't really have any idea how to connect to and query the new database on the Linux OS. Do you have any su...
Hi,allCUCM 7.0---sip trunk(Non Sec)--Avaya SES---sip trunk(TLS)---avaya ACMSIP trunk between CUCM and SES are use G.711 a-law codec,The call failured.and avaya trace tools prompt codec mismatch. on cisco ip phone check the call status at the moment,i...
I have a DID routed to the Conversation "Caller System Transfer" which plays a system default greeting, "Enter the number you wish to transfer too". I am currently looking for a way to modify this greeting. Any assistance would be greatly appreciat...
Hi Teami have Cisco 7961 IP Phone, getting TFTP time out while connecting to the the network. I observerd that other phones are working while connecting to the same port. And only one IP phone is getting TFTP time out error. PLs let me know whether t...
Hello,I was wondering if it makes more sense to use the Call Manager Subscriber as the first choice for the TFTP Server 1, (in Preferences-Network Tab), and the Call Manager Publisher for Server 2 in the Cisco IP Communicator soft phone settings. Th...
Pilot point works fine on circular or FA, but I cant get Broadcast to work. The call goes straight to the queue and stays there, will not ring any group member.I must be missing something simple.
I don't find the files I need for upgrading CUCM 5.1.3.6000-2 to CUCM 7.1(2). I have the COP file, but miss some files that are called a patch-set. Does anyone know where I can find these files? And do I really need these files?The only files I seems...
Hi all,I have a customer that would like to setup AA with their AIM CUE v7.0 on their VG. I am just curious is there any limitation on how many *layers* i can put in for the AA??For example:1. for Finance, 2 for Marketing then 3 for HRAnd within Fin...
Hello, i have 2 servers (PUB and SUB) running CCM 4.1(3).suddenly,phones 7912 only are resetting continously, at the same time CPU on switches are increasing (for 6500 about 24%, for cat 3560 40%).
Hi Guys,My Customer is with following problem: When the attendant receive the call and hung up the phone She hear the audio only after 10 seconds. The problem is intermittent. This solution have the CallManager, and is working with MGCP.Thanks,Wilson
Hi,How many entries can tabsync synchronize in personal address book?thanks,Jan
If I dial a hunt group internally the line group algorithm (Top Down)works fine, however if I dial the DID linked to the hunt group from my cell phone the line group algorithm doesn't work it hits the first person in the group then stops and goes to ...
how do I restart the call manager server MCS7800 from CLI? I am running call manager 6
Hii, i have a weird problem at my ipphone conference bridge. The problem is when every time i try to conference with 2 or more ipphone, the connection between all phone will established but there is no voice or sound at all phone. it is just like i h...
Does anyone have a solution for a 7911 phone to have a single button push to dial an "internal emergency" extension...like a hunt group pilot or another extension. I can get it done in two steps but the customer wants one button that calls a hunt gr...
