Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi, I've got a problem with caller-id across a QSIG link. The QSIG connects an MD110 and Cisco 2800 H323 voice gateway. The PBX has caller id enabled and is sending digits across the link, when I enter in debug isdn q931 I can see the digits being re...
I have a customer with about 200 different locations in a centralized CUCM topology. Each location could have from 10 to 100 IP phones. They would like to use directed call park and allocate 1 or 2 numbers per site. They like the BLF/SD button featur...
A new (non-ES) 6.1.3 update is available as of March 31st of 2009. This version shows up in the FIXED-IN column of the CSCsy25150 bug description. But the Field notice FN63213 doesn't make me feel confident that this is the full fix.I guess my ques...
Hello All,I have integrated a CCM 5.1 (Main Office) with an Avaya S8400 G3 (Branch Office)using H.323 trunk connected directly from CCM to Avaya PBX over the WAN (T1). Everything seems to work fine except the audio quality. The average round trip pin...
Hello all. I hope all is well. I have a customer that has a uc520. All works ok, but there are several users in the office that have very soft spoken voices. When I talk into the phone, the person on the other end hears me just fine. They person...
Can you initiate a test outbound call from the IP2IP Gateway router terminating a SIP trunk?I just need to initiate a call outbound onto the SIP trunk, it doesn't matter if the other end answers.We have a failover scenario and I need to initiate a ca...
Yesterday, the administrator of my system accidentally assigned a directory number to 2199 (which is our Hunt List for voicemail) which caused an apparent conflict... after about an hour I figured that out and fixed it.. it was working until 20 minut...
HiWe don't have a CUE card in out 2811.We have dual line 7941's.Basically when i'm on a call, my Director sometimes calls me.I can see on my display that he's calling.He hears a ringing tone, not a busy tone.Then the Director wonders why im ignoring ...
Is there a way that we can pull the report for the duration of the calls not the number of calls?I am trying to pull the report so we can set an invoice to certain department for their use. But currently, the Cisco CDR only let me pull the number of ...
Hi to all,How can encrypted conference with cucm 7Best regards,Alberto
Hi all,I've got 9 MCS servers on various sites that I need to find the serial numbers of.I've go CM6.1 running on 7 of them and Unity 5 on Win 2k3 on the 2 others.Any ideas how I can do this remotely? I can't seem to get them to share the info with ...
We have lots of challanges as we are plannig to migrate from traditional telephone system.Some features we are looking at are as follows.1. Attendant select trunk on behalf of an extension user. Extension user get the dial tone with calling priviledg...
Im having a problem with certain users accidentally calling 911. I have a route pattern setup for blocked calls and for 911 call currently and the pattern is 9.@ for both that then routes to a route filter that has the following setup...911 -(TRANSI...
I would like the ability to make recordings that would replace MOH and would air when we place telephone enquirers on hold? The recording would consist of a brief message on an upcoming event orreference our website address - and would replace the us...
We have CCM 4.1.3 and we use a 3rd party app eGlue to pull reports from SQL (CDR) database.We are in the process of upgrading to CUCM 6.x and I'm not sure how I can access the CDR databate, as it's on Informix and the appliance is locked down.I read ...
