Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Compatibility Matrix indicates the latest MPE isn't compatible with 4.2(3), but is with 4.2(1). This can't be right, does anyone have experience with this?
Is it possible to DND and un-DND a line via the CLI?
When adding phones using the BAT, I get errors and all insers failed. The validation was fine. The error code is -2147219966 - CDBLException Dump: [Item not valid]Any suggestions for help?
Hi,on CCME, I can configure "Monitor"-Buttons, that means a speeddial-button that also gets lit when the line is in use.Is it possible to achieve the same on a CCM 4.2 system?RegardsJ?rg
Hi All,Just wanna Clarify the Licensing,I know i need the DLU and just wanna if i still need the individual CM lic per Phone.ThanksTau
I have an issue with moh on a callamanger express 4.1 when the caller calls in from the pstn and is placed on hold he can heard the music on hold , however after playing foor a while it seems to repeat the voice of the announcer on the wav file. th...
Hello!I?ve configured the B-ACD with 2 menu option. The AA script is launched correctly and I can hear the gretting and the menu options. Whe I choose one menu option and there is agent available, there is no tone indicating that the calling is perfo...
Hi, I understand that Cisco currently does not support MCID-T, however, I have a client that needs to support MCID over inter cluster trunks. Does anyone know if a) a workaround exists to allow this or b) if Cisco has MCID-T on their roadmap? If so,...
After reading a couple papers on the topic I am still not clear on the difference between these two commands in a QoS polic-map map. For instance if my map looks like this:!policy-map Voice-QoS class call-setup bandwidth percent 5 class voice prio...
What is the difference between this 2 network Modules??Can I connect 2 VIC2-2BRI-NT/TE on a NM-HD-2V (using the NM slot) and still have the 4 slots for HWIC, WIC, VIC, or VWIC type modules on a 2821 router??ThanksRicardo
Hello,is there any way the oprator can easily let the AA answer the call when the oprator go to washroom or somewhere, and after come back, turn off AAthanks
Hello,I've had an issue with a couple of Unity installs whereby several ports on Unity stop being used by CM until the CM Voice Mail Port is manually reset. I've installed the latest TSP on Unity (8.1.3), but it doesn't seem to resolve the issue. H...
I was wondering how much cpu usage it would take to put encryption on our call manager 4.1.3.... we are having people use arp poisioning to record conversations and has knocked down the call manager.
Hi i have set up AAR on a CM 4.2(3) system. I realise it overflows to PSTN when bandwitch threshold has been reached. Problem is is doesn't send any extra digits. For example phone in site A calls site B extension 8111, when i do debug isnd q931 i se...
Hi all,in ccme 4.1, is there a possibility to associate a short number to a directory entry number, for example: many customer ask to digit number 456 for call number 123456789 and so on.If i have 50 directory entry, can i configure 50 short number?f...
