IP Telephony and Phones

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Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...

call forwarding.png
Translator by Community Manager
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Hello, I have an Auto Attendant I created and under the Greeting Standard I have the checkbox to "allow transfers to Numbers not associated with Users or Call Handler" checked, I modified the restriction tables to allow transfers to the extension num...

Hello,I have topology for my cucm is : PSTN -> Cisco ISR SRST - UCCX - CUCMWhen i try to make an call from my mobile to my PSTN, the call is answered by IVR then i press one (the call should go to receptionist), when call transferred from IVR to rece...

hs08 by Spotlight
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Hello,In the company I work for, we are running (really old) CUCM 11.5.1 / IP Phone 7841 and using SIP TRUNK as external gateway.Some people in my comany reports blank calls (no audio in either direction) for certain numbers while other ones are work...

JELA_2-1694183044134.png JELA_1-1694181890118.png JELA_0-1694181729092.png
JELA by Level 1
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