Other Collaboration Subjects

Has anyone noticed that if you have a call park range, parking calls increments up trhough your range before starting over at the first number of your range?I could have sworn in prior versions or in my other implementations, it did not do this. You...

Is it normal to see only the phone number with the Attendant Console when the attendant received a call ? I did some test today and when I called the receptionnist, she can see Name and Telephone Number on the phone display but she can see only the ...

I need to offer my users a list of options & allow them to scroll down & select/unselect items from the list.Much like the built in menu which allows users to change their ringtone.How can I offer this select/unselect functionality using menuitem ??T...

I have been searching for a consice setup guide start to finish to setup an SRST router with Callmanager 4.0. I am having confusion as to what software to load onto the router. I have a fully functional CME/CUE router, but dont want to use that, I am...

Hello,I have upgraded my CCM from 3.3 to 4.0. After this upgradation everything is working fine only the E1 Gateway's are getting unregistered. They remain unregistered for some time again gets registered automatically. What can be the solution for t...

I'm doing some testing to try out a T-CCS setup before rolling it out. Basically I have a 7206 router with 2 PA-VXC-2TE1s and two ethernet interfaces. What I would like to do is set the E1 interfaces up for T-CCS, and loop the calls from the first ...

IF the MCS server is rated at 50,000 BHCC how do i work out the max number of BHCA supported ?If someone from Cisco or anywhere can tell me the number of BHCA that would be greatI realise if I had data I could work out utilisation based on how many c...

Hi,Do you know where I can find help about MCS backup for CallManager 4.1.2 ???Thanks in advance...

I need to upgrade to CM 3.3.(5). As per the Cisco upgrade procedure if not replacing hardware I just need to install CM Software 3.3(5) plus other prerequsites without blowing away the server? As per the CM matrix I noticed Additonal Tested upgrades ...

I'm running CCM 4.0(2a)sr1a integrated with AD. When I go into a user to associate a device and make other changes, I have to sometimes make the changes twice before I see them. For instance, if I go into device association for a user and associate a...

I have been trying to get the personal directory services working on 7960 phones. The service comes up on the phone, I can add names through the ccmuser site, but cannot pull them up on the phone. When I try to select the personal directory, nothing ...

Is there an easy way for the supervisor to determine which attendants are logged on?

Hi,I have following problem:If the network get down(no connection between IP Phone and CCM) and a call conversation is established, the Phones didn´t get registered on the CCM when the network is up. A power reset of the Phones solves the problem.Is ...