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We are running 2 clusters connected by an intercluster trunk. Each cluster has its own corporate directory of users added in ccmadmin interface, but the phones in each cluster can only find users within their respective cluster.We would like to have...

ebode by Level 1
  • 4 replies
  • 0 Helpful votes

Hi all,We have a Call Manager 3.3(3)sr2 and on the trace log I have this alarm msg but I could not identify why this is happening.could you help me?tks,Cisco CTIManagerkCtiProviderCloseHeartbeatTimeout - CTI heartbeat timeout; provider closing. App I...

jl_silva by Level 1
  • 1 replies
  • 0 Helpful votes

Hello, we have a 7835 Server CCM 4.0(2) a with a full Hard Disk. Most of the space is contained in C:\Program files\cisco\trace directory. Can I delete these files? Do I even need the traces if the server is otherwise functioning normally? How do I t...

lawhorn by Level 1
  • 3 replies
  • 0 Helpful votes

I have an IP Telephony central mode deployment. CCM 4.0.1 is used to enable video features. Moverover, for video telephony support i needed to upgrade the 7940 and 7960 firewares. So we instealled teh new firmware on the cmm. The ip sets were used t...

h.mahmoud by Level 1
  • 1 replies
  • 0 Helpful votes

I am implementing a CCM4 solution in our organization. I have a 2621XM with NM-HDV-2T1 as my gateway between the legacy Meridian-81C and the CCM. I have all the call steering correct on both sides at this point. I can call from the pbx to the IP phon...

We are running CCM 3.34 with SRST on the remote 2651XM. I have the gateway registered with CallManager and I can place outgoing calls through the FXO ports, however when dialing into the lines into the FXO you hear it dial once or maybe twice and the...

mgerron by Level 1
  • 2 replies
  • 0 Helpful votes