One of our receptionists is getting the following message when she logs in:"Operator terminal is up. Please relogin if your device configuration has changed"What does this mean and how do you make it go away?We're runnning callmanager 3.3(4)sr2
I have an issue where multicast MOH stops working.When it stops the held party gets silence. The servers remain registered and traces do not indicateproblems. Routers in the system do not drop anythingor indicate problems. A reset of the server start...
Folks, I have an NM-HDV2 module. I have configured it correctly for transcoding and conferencing. I see the resources registered with the call manager as well. these resouces are in a media resource group which is in a media resource group list...
I have a situtation where we have about 10 wav files that I would like to stream to MOH. With our Avaya system we just used an external CD player an dused repeat. Now with CM I'm not sure how to do that. I know how to add one wav file, but how abo...
Dear Experts, i have few questions in mind hoping you can shed some light on them.1- How can you disable any of the service buttons, e.g. you don't your clients to use "Setting" service button.2- How can you disable the "XX#" from the phones?Thanking...
I have a lab with a static callamager that I am using for test purposes. I was able to get the ipsoftphone to register with the callmanager. When I plug a new 7960 phone it will kep trying to configur IP. I tried to manualy have a static ip for the p...
I have a remote site using CallManager 4.0 and Unity 4.04 that would like to use hardware DSP resources on a 3825 router for transcoding instead of the Unity software based transcoding. I have found the reg key to edit in Unity to disable G729 softw...
Hi guys,I want to configure a route group that points to 2 already active H323 gateways. These gateways are defined using their loopback IP addresses. I have CM 4.0(2). When i go to Route Plan --> Route/Hunt --> Route Group, and i want to add route g...
We recently completed a move which included implementing Cisco VoIP. Our integrator did not live up to our expectations to say the least. The final issue I’m trying to resolve with them is the documentation of the implementation. They sincerely belie...
We have a problem with an IP phone randomly reseting, the user was on a call, and the phone reset and said CM Disabled, then it reset and was back to normal. It happened a few times over a month. What could be the possible problem and how can we fix...
Sceanriofxo-R0-wan-R1-FXS(3017)Calls made from pstn going to R0 FXO then PLAR to R1 FXS phone. I find it takes about 2 minutes the FXO and FXS go back to idle state. It stays at the following state for 2 minutes, which means I have to wait at least 2...
Hello,I'm experiencing some problems with Fax on ATA. So, I'm looking on the gateway if there is any errors and I found errored secs on the E1 controller :E1 1/0 is up. Applique type is Channelized E1 - balanced No alarms detected. alarm-trigger i...
Is there a way to log out all users that are logged in on a phone manualy at once?I had to cange the configuration of all the phones and device profiles (to implement AAR) through the BAT utility, but because not all users where loged out i getted er...
