Other Collaboration Subjects

We have a 7940 phone that's connected to a 3650 switch and when a sniffer was plugged into it's PC Port, you were able to "sniff" multiple separate UDP voice streams from other phones to gateways and voicemail. Moving this phone to a 3550 switch pro...

My Unity 4.0 servers are integrated with Exchange 2000. When our Exchange server goes down Unity does not automatically go into UMR mode - I was told by a Cisco engineer that it can be set up to automatically do this but the only information I have f...

I am using Cisco Unity 3.0 on Windows 2000 with Exchange 2000. I have enabled Call waiting option in CCM and have set up custom subscriber greetings for away and busy situations.It was working okay, until i changed some features in CCM (disabled call...

does anyone know if its possible to transfer out of a Unity Mail box to a cto rt. pt. or to a pilot pt. I want to assing a key int the subscriber mailbox to transfer to a pilot point so the person in vmail does not have to return to Unity is that pos...

CCM 4.01 with C2600 MGCP E/W FXO card.When the line rings, we get one ring on the analog phone and one on the answering machine and then that's it, because the 2600 compeltes the loop, the IP phones continue to ring though, but I need it to keep ring...

Looking for some help with the ANI field on some routing using ICM 4.6.2 and Avaya PBXs. We would like to screen pop based on the internal extension of the callers, but it seems that in most cases the ANI is the InstrumentPortNumber (the generic phy...

If the Corporate Directory doesn't appear on a phone (under the button: Directories on a 7940) any suggestions on what I can look at to have it appear?

A customer has a 7912 IP phone in the lobby of their building. They are big on security and want to block access to the network configuration data. Is there any way to prevent this info from displaying when a user hits the Menu button>Settings>Netw...

I have a customer who is trying to connect a PRI port on the 6608 to their carrier who is providing them with 12 b-channels and signalling on 23. Is it possible to configure the 6608 to handle fractional channels on a PRI?

I am using IPphone 7912 and Softphones, CM 3.3 and a H323-Gateway (Cisco 2651XM)When both sides are silent, the user on the IPPhone or Softphone cannot hear any background noise. Config on gateway, (dial-peer) VAD = enabledsh voice port ISDN 0/0:15 ...

Hello, allSome days ago we've got several new ATA-186 with a yellow label sticked "you should use release 3.0 or later". We have downloaded Version: v3.1.1 atah323 (Build 040629A) and all seemed fine. Now several clients that use new ATAs complain th...

I have an NM-HDV-Farm used for 24 channels of transcoding. I threw in a 2MFT-T1 VWIC into the WIC slot on the module and got one port up as a data T1. In trying to bring up the 2nd port, I get an Insufficient resources error as follows:RtrMain(conf...

Hi, I have problems with call setup in following H323 configuration using cisco 3745 GW: PBX-(E1,ISDN)-Gateway_C3745_IOS.12.3.3e-GK_C3725-Gateway_c3660-(E1,QSIG)-PBX. Everything work fine except some calls from phones that are connected to the left P...

Hello,Callmanager version : 3.3Our problem is the following: we can park calls by the attendant console, but these parked calls are not displayed in the "parked calls" window ?Many Thanks in advance Dirk