Other Collaboration Subjects

When the System Call Handler transfers a call to one of the menu otions, a canned voice says "Sorry" before the user-recorded greeting activates.  This confuses customers and they hang up before the greeting and transfer executes.  Is there a way to ...

The scenario is PABX is connected to CPE and CPE is connected to MPLS network with 3 links. First Link=Micrwave (Active) 2nd Link=Fibre (Passive) 3rd Link=Microwave (Passive) If Active link goes down then how can we dynamically transfer it to passive...

Hello, Is it possible to run WebEx playback file on Android?

Experts, Current Scenario : Call from user --> CUCM --> UCCX Script --> CSQ --> Agents ( Logged in Finesse and IP Phone ) Requirement : Currently when all the agents are busy then the call goes to the queue message. Instead the customer needs the ca...

We want to migrate from Microsoft OCS/MOC to Cisco IMP/Jabber and have several Interdomain federations based on SIP. Looking at the documenration on CCO, ASA has to be configured as TLS Proxy. However, in all configuration examples ASA is within the...

hi, can any one please help me with dimension details of Wall mount  kit of MX800 dual camera single screen & MX300 G2 with 55inch screen.

I have normal Fax machine and a three in one Fax machine. i need to know hoe can i implement FoIP using those two devices. Assume Cisco Call Manager is already implemented.

Hi, I'm a bit confused when reading requirements necessary to study for the CCNA Collaboration CIVND 210-065 Exam: - Cisco Press is offering two "official" guides - one that is solo 210-065 and another that is a combination of CICD 210-060 and CIVND ...

Hi I have a customer who has a number of Cisco SPA232D cordless handsets, when they try to call a paging bureau using a short dial they get engaged tone. Customer is able to make and receive calls normally on these phones and can use the short code o...