TelePresence and Video Infrastructure

How do i add a release key to a sx20 with a 7.3.4 software upgrade

My MX300 G2 will no longer autofocus. It did before, but is not now.When you zoom in on something, it tries to focus and then goes back out.Code version is TC7.3.0. All config settings for autofocus are set to auto or yes.

Dears ,       i have a strange issue on UCS 5108 where my current ucs manager is 2.0(5e) , while iam logging GUI to UCS manager for 10-15 minutes i have automatic window message stating that err code:551 and err description: authentication failed , w...

Does anyone know if there is a CAD file (*.dwg) available anywhere for the CTS 3010? Thanks in advanceRitchie

I have a client who is running a Virtual VCS Control with no TMS internally. The client requires a monthly update on usage details. I don't see any automated option or even a report that can be run to give call details (what endpoint, date, length of...

We are implementing a new wireless solution, does Cisco have any Unified Collaboration devices (i.e Telepresence) that are wireless capable?

Hi,I  have problem when trying to register MX300 via MRA. MX300  rejects  my Expressway Edge certification, even though I have installed my root CA which signed my Exp-E certificate on MX300. Is there any specific requirement, for example use some tr...

The customer has 5 branchesNeeds 2 video conference rooms1)4 users2)9 usersUsing 1 Screen per room ?Which product should i use and licence ? 

 Hi all, I have been digging around in the documentation, but I can't find any definitive answers: 1. if I set DCSP in the SX10 endpoint web gui such that video & audio DSCPs are 0, does this override the DSCP settting in 'system > service parameters...

Hi,Does anybody knows how lock/unlock the IP phone keypad to secure the device? Means input 4 digit to lock and 4 digits to unlock the keypad to make outbound calls. Always can receive phone calls. (No after hours pin)Thanks in advance