Unified Communications Infrastructure

Hello,I have recently purchased a Cisco ASR1001 with CUBE.  Its primary role in life is to servce as an SBC.  I have configured a working scenario where i can send and receive phone calls without an issue.  However, now that I have nailed down the si...

Hello, my name is Bruce;I was asked to make some changes to this company's phone system because I took a two year internetworking course for a CCNA certification.  To that end I downloaded Cisco Configuration Assistant, read for about an hour to be a...

I'm looking for a way to monitor our FXO ports to confirm that the phone line attached to the port is still in service.  Does anyone know if this is possible?Thanks                  

I am preparing to move from an exchange 2003 partner server to an exchange 2010 partner server.  So i ran Cisco unity permissions wizard and selected "report on current permissions" so i could have a record of the current permission before the change...

In Call Manager I created a SIP Trunk to my presence server as part of the basic deployment.  I had to pick a "Device Pool" for this sip trunk.  I want this Presence server to be to see devices in all of my device pools.  How do I accomplish that?   ...

We have a Connection multi-tenant solution and deploying Unity Connection Visual Voice Mail. The problem is that Connection uses the phone extension (4 digits) and not the Unity Connection extension (7 digits). We cannot create alternate extension be...

Hi All,I have a little problem with a call handler on Unity Connection 8.5 in SCCP with my CUCM 8.5I would like to have a greeting on only one DN when a call is forwarded on it.I found a solution on my lab but she doesn't work on the costumer system....

Hello folks, Imagine I have 5 sites, MPLS. Hub and branch offices have DS3 circuits.Data Center hub is running CUCM 8.5.branch sites are very large. Site1=1800 IP PhonesSite2=1700 IP phonesSite3=1490 IP phonesSite4=400 IP phonesQuestion:I need to dep...

Hi,We are currently looking into upgrading our Call Manager software and I was hoping for some advice on a couple of issues.Firstly was the licensing. I have read that DLU licensing is no longer used from Call Manager 8.0. Does anyone have any links ...

Hi,I wanted to know if the Lync and CUCM integration work in Citrix or Windows terminal server environment.We are currently using CUCIMOC/CUCILYNC 8.6.It is working on PCs/laptop and we would like to integrate those on desktop environment in citrix o...

Hi All, I'm well lost on this. I can create the virtual server with the OVA template, install windows 2008 R2 (64 bit) OK. I can configure the IP network information and make sure the virtual interface is connected to the correct network within VMWar...