Unified Communications Infrastructure

HiI have a customer running Cisco Unity on VM that needs to be rebuilt. I tried assigning the current Unity automated MAC address as a manual address on the new VM server, but it is not in range of assigned manual MAC addresses for VM.What are my opt...

Last night we upgraded to 7.1(5b)su5..........today the pilot point on our Attendant Console is coming up rejected.   Has anyone seen this behavior, what is the fix for it?  Any assistance would be greatly appreciated.  All other features/functionali...

I've got a user that I'm trying to setup CUCIMOC 8.0 for. We're using the latest CUCIMOC client release, Office Communicator 2008 R2 at the latest CU level, and Call Manager 7.1. I've got everything setup for the user identically to how other (workin...

Hi community,I am trying to integrate Cisco Unified Presence 8.6.1.10000-34 with IBM Lotus Notes 8.5.2 with the integrated Sametime Client version 8.0.2 via the Cisco Plugins 8.6.1.1185.Phone control is working fine, whereas the presence status is no...

I am having CME 7.0 configured on cisco 2821 router and is working fine.Now i want to add FAX facility with it. The PRI line to router has FAX facility enabled on it.Now i am having question, how to add FAX in CME 7.0.Should i use ATA box or not. Ple...

Dear All, we have deployed Cisco Unity 8.x with Cisco CallManager release 8.5. We have integrated Cisco Unity 8.x with exchange 2010. Everything works fine without any issues for voicemail service. However when we enable disclaimer within Exchange 20...

Hello all, hopefully someone out there has had a similar situation and can assist.CUCM Ver 7.13, Cisco Unity Ver 7.02.I have an internal customer who is wanting the following scenario:Outside caller dials an 800#, they are routed to a (call Handler) ...

Hi,Customer have a Mitel 3300 and would like to use Cisco Unity as messaging system for some of the Mitel IP Phones? Can someone provide steps or a coincise document on how to do this?ThanksNki

Trying to figure out why the ViewMail add-in goes Inactive when we enable the “Apply macro security settings to installed add-ins” in Outlook 2010.ViewMail for Outlook (VMO) Plugin version 8.6.6Cisco Unity 8.0 Build 8.0(3.3)Please see the attached sc...

I'm runing a Cisco Call M 8.6.2 and set a software template with Idivert options on Ring in, On hook and conncet ,set the phone device with correct soft template however whenever i test idivert i received key is not active any idea ?

hi,cme 2811,  ios 15.1.3.T v1 i have configure the mwi dial peer dial-peer voice 123number 8000...mwi ondial-peer voice 124number 8001...mwi offwhen i call 8000217 ( 217 dn ) i have the the red light on and when i call 8001217 is off. but when i rece...

Dear all,Which kind of ISR router supports E1 , CME , and sip protocol?

My requiremnet is given below,Secretary should be able to pick up managers phone and also if the manager doesn’t answer the call in 3 rings it should be forwared to secretaries extension.  We dont want to user IMPA feature.Thanks

So check this out.CUCM 8.6 w/ MGCP to a PRI.  Paetec is the Telco.  Everything in this deployment has been working great for months except that outbound caller ID was being overwritten by Paetec to stamp our main number.  Yesterday they removed the C...