I am in process of integratiing CUE 8.6 with CUCM 8.X, do I need a a partiuclar type of license on CUE please or the default license will be fine.Thanks,Anil
I would like to edit the External Directories manually versus just having it synch with CUCM. Anyone know if this is possible? It's a SQL DB stored locally on the CUEAC server from what I can tell.
What are some reasons during a (Arc) Enterprise Attendant Console call that options in the Call Control Toolbar would be grayed out?CallManager 8.5(1)SU1CUEAC 8.6.1.9From my co-worker working directly with receptionist;"the original complaint is that...
Hi,I'm testing CUEAC solution (CUEAC_SV_3.1.1.10_SR).In a Cisco presentation, I saw a comparison among all the consoles, and it was highlighted, I heard that the CUBAC and the CUEAC had Web based Operator/call statistics, as an optional package, but ...
Hi All, I have been running into an issue with installing CUEAC 8.6.2.11. I am using the approved OVA template on a UCS C210. On the server I am logged in with a local full blown administrator account. The install goes fine without issue or er...
HiI wanted to know can someone point me in the right direction of where to look to fix a issue I'm having. I'm running CUCM 8.6.2 and I changed out the IP address of my CUCM and my UCCX server this lastweekend.While I was changing out the IP address ...
UC 8.5.SU1 - integrated with Microsoft BPOS /Exchange 2010 off premise. This configuration is working for thousands of users, however we have one user which can not recieve voicemail in his Outlook inbox (single inbox configuration). All users are ...
Hello,I have the need to setup a moderated called on our Meetingplace server. The call will be large (for us) and have many people coming and going througout the day. The person conducting the call doesn't have a profile on our system as he is an o...
Hi there,I just installed the latest version of Cisco Unfied Presence (CUPS) 8.5. I can't find the "Deskphone Control" option anymore. Is there any change how the Deskphone is associated to a CUPC? I couldn't find it. Thanks in advance.Regards,Ysana
Hi All,Wondering if anyone out there is running CUPC 8.5.5 (or a similar version) in a MS terminal services / remote desktop services environment? Don’t need voice or video, just presence, IM and control of user’s desk phone. I guess from the release...
Hello: My Company is in discussion of deploying an early version of CUCM 8.x from 6.x. We are currently using the 7835 I2 platform which is supported on the 8.x platform; however, the product will be end of support in May 2014. Is anyone aware of 8.x...
I have a CUCM 8.5.1 SU2 cluster with a SIP trunk ( TLS / SIP 5061) to Exchange 2010 SP1 UM. I have followed all the setup guides for the integration between the two systems. When a call to the pilot number for exchange is made, there is no audio but...
Hi there , some subscribers have noticed and incorrect time stamp on voicemail messages . Example : Message left at 11:30 am , however message timestamp says 11:05 am . I have doublechecked server times and time zones etc and this seems all in order ...
The old PBX that we are replacing had a way to call every user and place them into one large conference. The customer needs this for emergency siturations but I can not figure out how to do this with CUCM 8.5 and Meetingplace 8.5. I have talked ...
What would be the best way to translate an 800# that is dialed from inside, to be reroute to an internal extension? We have people inside the firm who are dialing our 800# for MeetingPlace from inside the firm, instead of the 4 digit extension and i...
