Unified Communications Infrastructure

We currently have Unity 4.2(1) installed with unified messaging on a Windows 2000 Server and aging hardware. We are looking to do an upgrade to Unity 8.x on new hardware with Windows 2003 Server. What is the least painful way to do this when looking ...

We are running Unity 5.x with Unified Messaging. Is there anyway to disable the feature that delivers the voicemail to Exchange/Outlook I was able to remove the Viewmail software but I am still receiving the voicemails in my inbox at .wav files.

Not sure if this is the right area, but saw alot of Unity subjects, and figured I would give it a shot.  I am running on CUCM 7 with Unity 7 Unified w/ Lotus notes. I am having a few users that while calling internal staff, they can hear the greeting...

I am looking for a fax solution that will integrate with a Cisco UC560.  It would be nice to leverage the existing SIP service currently in use.  Additionally, the customer uses a hosted Exchange platform from a third party provider.  Is there anyway...

HiThe call handler on unity currently offers users the option to dial their extension at any time, however we are moving from a CUCM AA console to unity 8 and have one .wav file that is already customed for "press 1 to dial an extension".Is there an ...

Can we replace the default sign in wav in both language French and English ?  When sign in, CUC ask the user to enter un "PIN "we want to tell to enter a "password",when asking to enter an "ID" , we want to tell to enter the "user's mailbox number"Th...

We are currently using the accept and reply method to forward voicemail to email using CISCO Unity Connection. Is there a way to add a link to the CISCO Personal Assistant (PCA) Webpage in the body of the email?I can add it to the subject line as sta...

HiWhen I install UCCX 5.0(2)from CD I get monit: "Computer hardware provided by Cisco is required to install UCCX...."My server configuration is:DL-320 G4 3,4GhzOS Windows server 2003 EnterpriseCisco Solution Set (compatibility hardware list) includi...

How to integrate CUE version 7  with MS Exchange

Hi teamwould u help me plsI need to config the operator with call handler options, but i unknow what is the step by step for this config, is necessary create the CTI route point?how active the extension for that all calls ingoing arrive to operator e...

Dear Experts,Is it possibel by any how to use the attendant console with CUCM 7.1. It is a new installation.  Customer really need attendant console.If it is not possiblle, can we use any other free software similar to attendant console.If all above ...