Unified Communications Infrastructure

Hi,Before I embark on too much reading and viewing of videos I'd like to check what the best approach should be to migrate from a single Unity 4.0.5 on old hardware to Unity 7.0 on new hardware. The users are VM only and the box is standalone (AD and...

Hi,I have configured a dual integration with two CUCM clusters interconnected by an ICT. I want to migrate the users over from cluster A to cluster B in batches over a number of weeks. However, when I use Bulk Edit to import a batch of users and chan...

Hi,I am trying to run the ASP push2phone service provided in the SDK. I ran the JSP version and it worked perfectly, but the ASP version does'nt display the list of phones. I set the variables exactly the same in both versions.Something goes wrong in...

Hi,I have just migrated 1600 users via COBRAS from Unity 4.0.5 to Untiy 7.0 and I seem to have an issue whereby users complain their Alternate Greeting is enabled when they have not enabled it themselves.Has anybody experienced this issue, anybody aw...

Hi All,We have CUCM v7.1 with LDAP integration enabled. I have been trying to get my Nokia E71 register with the CM using SIP, i looked over many documents and followed steps but for some reason am unable to get it done i get messgae 'Un-Authorized' ...

I have a customer that wants to have a voicemail option that allows a user to press 1 to get a menu of support options.  That part is pretty straightforward, no problem.  Now, under the support options, they want the last option to be to have the cal...

Hi,Looking for abit of clarification on exactly how Unity Connection 7 should interact with Exchange 2007.The site concerned has 2 exchange 2007 servers, one of which is the Hub transport server, and behind which is the mailbox server. The IT dept wh...

I have two questions regarding the use of Unity ports.  1) If I do a tranfer to a phone number from within a call handler, does that temporarily use an outbound port?  2)  If I change some of the ports from being inbound only, to being inbound and ou...

helloI have 2 Cisco 2801 running CME 4.3 and will be converter to SRST Routers, but they''ll have T1 card, because they used to has FXO card with 4 lines now they will have T1, but I wonder witch solution for auto attendant should I have for those ro...

Hello all,            We are buying a new UC560 box for our client. Can anyone please tell me how many time card view users it will support?Thanks

Platform: Win 7x64 client with OCS 2007 R2, connecting to CUCM 7.1.3 with CUCIMOC 8.0.785 client.After installation it looks like I can log in cleanly with my windows credentials.  However, I do get an error in the Server Status window, as attached. ...